Tim Hortons - Vancouver, British Columbia

The customer service at this location is pathetic. The girl name AMRITPAL served me and she didn’t greet or thanked even I noticed same attitude with other customers. When i asked them abt the customer service her attitude was so rude and she said just go and report it or ... whatever u do we don’t care. This type of customer service is unacceptable wont go there again. They have negative zero customer service skills. They are just ruining the tim hortons Read more

Being from Toronto, you expect fast service from Timmies, dont expect it here. Waited in line for a good 15 min, but there were only 3 customers in front. Ordered a chili, it was warmed up, but tastes like it was heated through microwave. Doesn't have a real chili taste, not ... what I was expecting. Everyone waiting was getting frustrated, atmosphere is definitely a 2 star. Might just be this location, wouldn't come back here. Read more

I visited this place today on Feb 11, 2024 at approximately 6 pm. While waiting for my order, I saw how a staff member (an Indian lady) was using her phone with the same glove she was using to touch/prepare food. It's literally disgusting. Can management explain basic food safety standards ... to your staff? Please monitor your CCTV records to check your “gold starndarts of customer service”. Of course, my friends and I will avoid that place. It's so sad that Tim Hortons is falling below Canadian standards nowadays… Read more

These 2 Indian girls ( I don’t know their names) working here (4:55pm on 22nd Jan) made weird faces. I ordered 7 mins prior to my arrival, they didn’t even start making it. Shaking my head.

Very very disappointed with this specific tim hortons i love habenero chicken bowl and the employees just gave me smallest cup of of rice and chopped chicken lesser than a spoon for $10. The plate was half filled with leaf salad. When i asked the employees to match my plate ... as much as i had at the other tim hortons they said they have proper standard of filling these which im sure is not true. I had to order another wrap just to fill me up. Im never coming back to eat bowls from this restaurant l. Taging tim hortons on official twitter handle as well. Read more