Subhan Pizza - Toronto, Ontario

I’ve never really went to this place before but my family members usually buy pizza from here and it ends up tasting pretty decent. I only recently looked at the reviews and was shocked to see what a psycho the owner is! Like imagine having no life and going out ... of your way to fight with random strangers who are giving genuine reviews and giving u chances to improve yourself💀💀 I’m making sure my dad never purchases from this place! Read more

Always very rude behaviour by this restaurant. Very poor customer service. Today 6th April 2024, he asked us that the pizza will be ready in 15 minutes, when we went after 15 minutes the shop was closed, when we went behind he was still there but was not ready to ... give the pizza. If he was not there, it was a different story, but after being present there you are not ready to give really shocked me. He was in a hurry to leave. I don't know with such attitude how they are surviving the business. This is not the first time earlier also several times I have felt that by serving us they are doing favor on us. We are paying you for what you serve you are not giving us free. I usually don't write any bad reviews, but I was observing their behaviour and attitude for a long time now, and what they did today really shocked me. We too have self respect. You are not the only halal pizza store in Toronto. This was the last time, I have been here now. Edit: You don't accept your mistake and correct yourself and instead blame the customer this is the type of customer service you have. I knew you are going to write this nonsense because I have read about other customers who tried to correct you and you did the same thing. There was Khan Pizza before you there and I was their regular customer but when you took over I saw the attitude and behaviour and start coming less, now I'll never come after seeing such reply from you. Mocking, insulting and embarrassing customer is your hobby. So I'm not shocked, and who is lying Allah knows better, and for treating customer like this you should have shame not me. Also I go to dozens of restaurants including pizza stores in Toronto, like Express Pizza, Pizza6, Late Night Pizza etc. and their quality is thousand times better than you, and for some I'm their loyal customer for more than 15 years now and more than anything I like the way they treat you, which is the basic of any customer service. A person like you will never understand that, because you are ready with excuse as soon as you see someone is pointing your mistake. You have to go and first learn the basic ethic of how to speak with customer before anything else. The customer who like your quality also have the taste and standard like you, they might have not tasted any other pizza. Alhamdulillah I'm not poor but definitely the quality of your pizza and your service is poor. This can be very well seen from the way you reply your customers. I never claimed whether I'm a good or bad Muslim, my Allah knows better whether I'm a good or bad Muslim. You are no one too tag me about it. You first check how you are treating people and whether in Islam you can mock and embarass people like this. Before thinking about praying think about whether you are treating people properly or not. What you are asking me not to come to your store, I'll myself not come to such place where you have such a cheap behaviour. Read more

Ordered a large pizza. Came back home with medium pizza. Apparently it was my fault, because the order taker heard the wrong size! Bottom line the pizza was decent, but Customer service was poor. Hence, will avoid this place at all costs!

I love Subhan Halal Pizza and their fried Chicken; they are more delicious compared to several other pizza stores I’ve tried in Toronto. I also appreciate the fact that I don't have to worry about my food or cheese being haram. Sometimes I go to Subhan Pizza in person, ... but mostly order from them via Uber Eats, and sometimes they forget to include things like creamy garlic but that's Human and alright. I HAVE TO EAT THEIR PIZZA TWICE EVERY MONTH! Also, I think their customer service will do much better if they smile a bit more. 😊 Read more

If it was possible, I would have given it a negative star review. This place is so unprofessional. I wanted to order for delivery, they don't pick up the phone. They lack communication very badly. I really hate their customer service. They put trash in front of my door with ... their pamflets and used tissues. No wonder why people give these one star reviews. I hope that beard man who served me the food gets fired and I hope that business shuts down for everyone's health and the greater good. The owner should get fired as he is unprofessional responding to people on google reviews. If this restaurant takes criticism it probably would have been better. BE CAREFUL UPON ENTRY. REGINOS PIZZA IS A BETTER ALTERNATIVE. Read more