Trios Bistro – Toronto Marriott Downtown Eaton Centre Hotel - Toronto, Ontario

It’s not easy to give a 5-star rating after you arrive at the hotel and you find out your room isn’t ready and have spend the first night at an alternate hotel. However, the Marriott @Eaton Centre did an amazing job of arranging transport to a very nearby Sheraton hotel and ... booking a room for my first night, at no charge. And when I returned to the Marriott for the remaining nights, to my surprise they upgraded me to the Presidential Suite. The staff was so warm, apologetic, and attentive to the highest level. The rooms, the facilities, the food, and location were perfect. Even before my stay, the Marriott hotels were my preference; after this, Marriott hotels are definitely my first choice. Read more

Very good overall. Somewhat pricey for both the room and parking, but it is to be expected when you're located right in the heart of downtown. Unfortunately, this brings another issue, frequent road closures as a result of parades and demonstrations due to the hotel's location.

Service is really important. It is my first time at this Marriott. The front desk person that helped me, Goran, was amazing. When you already had a long day of work, you get to the hotel and you are treated very well and made to feel very welcome. That helps. Goran ... delayed his break to help me and he took his time to make sure that my needs were taken into account. Not all personnel are like that. I take note to name people that make my experiences better. Besides that the room is big with a nice view. And two very important things to me, a nice bed and great water pressure in the shower. Nice! Read more

Absolutely loved the pillow essential oil spray. I'd definitely suggest adding more towels to the rooms. The beds weren't the most comfortable, but they weren't the worst. We got food delivered. It arrived quickly. Food was great, warm, and responsibly priced. Wish check-in time was a bit earlier than the ... 4pm mark. Close to overnight parking. Overall I'd stay here again! The staff were welcoming and friendly. Read more

We have stayed here on a few times because we love the location and are Marriott members so we like the perks. Super close to Massey Hall (& many more theatres too). The hotel room itself was clean, no complaints but I had to laugh that the hotel room ... art remains the same after all these years .. which isn't a complaint but just weird. (Come to think of it, I don't changing up my art work so ...) The front desk staff were phenomenal. So kind and professional. Made a call to ask a question of front desk and their phone manners were just as admirable as their in person greetings. It was the end of March break so it was pretty busy in the VIP Lounge. Typically we have found in many Marriott's the Lounge has been "the escape from the crowds" so that was a little upsetting to have snacks picked over, not replenished and the volume of everyone there made it less of an escape ... The elevators are super fast. Parking is close. And there is a lovely scent consistent in all public places that had me looking for the source. Thanks for another memorable stay. See you again. Read more