The Madhouse - Thunder Bay, Ontario

Need to meet with a few people? Having lunch at The Madhouse is my suggestion to you. They have many light lunch options, and large tables. It is not noisy, but the atmosphere is conducive to a short working meeting. If a member of that meeting is out of ... town, The Madhouse is found easily! There is on-site parking and on street parking too. If out of town, there is a bus stop right in front of the building with shade and a bus shelter too. The servers are well trained! They work with you - just tell them you are having a quick meeting. They will orchestra the serving of food, and it has been my experience, they know when best to bring out the food, etc. Consider a lunch meeting at the Madhouse. A tasty and productive hour is yours! Where else does that happen at lunch? Read more

Great atmosphere, friendly bar service and the honey dill dip was so good!

Service 101, you bring water when you first greet your table. Ask if they would like drinks right away, not as they are placing main order. I asked for the vegan menu, was not told until I went to place my order that they were out of white beans (in half ... the dishes on the vegan menu) so I had to choose something else. "Can I get the Olives on the side please?" "Yep, they come in a ramican" -Olives did not come on the side- My friend agreed to a refil of coffee. (Had to ask for extra sugar twice before she could even drink the first cup) "If it's fresh". She comes back with a cup "it's 40min old. Is that ok?" They were open for another 3h, but wouldn't put on a fresh pot when asked. When placing the original order, I ordered a wrap to go (my lunch for the next day). "No tomatoes please". 40min later, (that's how long it takes for the baked falafel option), I get the wrap. I've learned to always check my order. Good thing I did, it had tomatoes.(also had a side of ranch for my veggies. In a VEGAN menu item 🤦‍♀️) I called the server over and asked they remake it. "Is it ok to just take the tomatoes off?" "No. Everything will taste like tomatoes. Just deepfry new falafel, It's fine." She brings the bill, I ask if they can take 10% off. "Oh... I'll have to ask" Bartender come over "so, what's the issue here?" "I *clearly* asked for no tomatoes. If I hadn't checked, and noticed back in our hotel room when packing for lunch tomorrow, I would have been pissed. I *hate* tomatoes, they give me serious Ick. Do you have any foods you can't stand?" "No but I understand. And you *did* notice. and we are fixing it. If you had noticed later, you could have called and come back, and we would have fixed it. So we won't be giving you a discount." I didn't bother to tell her all the other issues we had. I was too mad about the audacity. I can't tell you how many free or discounted things I've had to give customers for WAY less. I don't think I was in the wrong for asking for less then the taxes off for a bad experience. Read more

I was in town before catching a flight, and wanted something really yummy to eat. This place had great reviews, and the pub feel was just what I was looking for. It did not disappoint - it's got a great atmosphere. Service was attentive and friendly, without being annoying. Food ... was delicious. I would definitely go back and try other dishes.... and get another order of those mushrooms! Read more

The Service was excellent, the lemonade was fantástic, and the chicken Parm was outstanding. In general, a good place If you want to watch sports and eat something with your friends