Edo Japan - Regina, Saskatchewan

Good food, Great service. The staff was very friendly and "all smiles" in their service. Keep it up team. We are definitely coming back!

I used to love this place but the service has gotten shockingly poor. 90% of my orders at this location have been wrong over the past few years and it’s always the person at the till being careless and inattentive. Unfortunately, I think today was my last time.

We loved this location however this is the 2nd time they messed up our take out order. I am somehow allergic to shrimp and crab. That is why we always order 2 different platter of sushi for me and my wife. A vegitarian sushi for me and a sushilicious platter ... for her. We crave for sushi once in a while and its very dissapointing to open our take out bag at home only to find two of the same platter. Sad thing is its the food I cannot eat ( I am the one who is craving). Its just frustrating. Yeah I know some will say it is a win for I get two of the expensive platter but its actually a loss for I did not get a chance to eat. And driving back is not an option. To the owner of this franchise, please make "ACCURACY" one of your focus as it can cause you your bussiness. Its just too sad. Read more

I have truly never had service this bad from any restaurant. We arrived at the restaurant at 9:00 pm to order takeout and didn’t leave until after 10:00 pm. We ordered a veggie platter and asked them to sub out the yam rolls for more avocado rolls and omit the ... soy sauce due to a gluten allergy. As I have Celiac Disease, I am very cautious with what and where I eat so I made sure to disclose this as the yam rolls contain gluten. There were 3 people waiting ahead of us. People who came in and placed their orders after us (about 20 minutes) received their food before we did. A man who was served 10 minutes after ordering received an apology for the wait time and we did not. The man taking orders was obviously very agitated and cut me off several times while I was ordering; however, I watched him key “ALLERGY” and the substitution into the computer so I know that he heard me. When we finally got our food, 55 minutes later, it ended up being incorrect. There were yams in both veggie platters and the sushi was broken and tossed into the trays randomly. We drove back to the restaurant (thankfully we live close by) to find a resolution. I told them that our order was wrong and the two workers started speaking to each other in another language, cutting me off. The worker accused me of telling him that I had an allergy to soy sauce and did not apologize for the mistake. I let him know that my allergy was to gluten and that I wanted no yams or soy sauce and he turned to his coworker and once again began speaking to her without replying to me. I asked for a refund and he seemed annoyed and said that he would have to call his manager to ask how to do it. Neither worker apologized for making a mistake on my order until I told them that I wouldn’t have been so upset if they had offered an apology in the first place. I would like to mention that we come to this location frequently. We were patient while waiting an hour for our order (which has never happened to us in any restaurant we’ve been to) and didn’t even get an apology or acknowledgement of the time it took to make the food. I understand that there were only 2 people working but this service was abysmal. We will not be back to this location and will be sure to not to recommend it to anyone. Read more

Edit Dec 2022: Still nasty. I ordered dynamite sushi with salmon nigiri and got salmon sushi with smoked salmon nigiri. I hate smoked salmon, couldn't eat anything. They also gave me spring rolls when I ordered shrimp tempura. The only item to-order was their cold gyoza Also, the staff don't heed allergy ... warnings and put snow peas in soup regardless of said warning. Edit: still garbage. Harbor landing is better. This location very clearly waters down its soup. Honestly I'd sooner spend extra time going across town than eat there again. The difference is by a mile Soup used to be phenomenal here. Amazing with soy sauce and Sriracha. Now its broth tastes very watered down. Barely any flavor. Its like this for every edo location now. Sushi barely holds together. So sad that the only good meal now is their bento box Read more