Sunset Grill - Pickering, Ontario

Came here with my family for a Mother’s Day breakfast. We waited 15 min for a table, not bad, the server was attentive when we placed our drink orders. After that it all went downhill. We waited an hour and a half (maybe longer!) for our food, most of us ... wanted to leave but stayed because we already had gotten our drinks and I feel uncomfortable being rude to the hard working servers. I’m not sure where the Manager of this establishment was, but we saw 3 tables get fed up from waiting too long and literally left without getting their food. We finally got our food and it wasn’t the best. I think the cooks and servers were inundated with Uber and takeout orders that they weren’t really taking care of the restaurant guests. Servers or cashier when I went up to pay, no one apologized for the wait. No one offered a discount for the 3 hours we spent there majority of the time waiting. Clearly they don’t care about the guests or quality of food, just making money. I will not be back or recommending to anyone. Read more

Got the steak and eggs. Steak wasn’t the best. The eggs/home-fries/bacon, were all as ordered and good.

Came here for the first time with a friend. My order was as expected. I enjoyed the food. It was great that they had gluten-free bread, and sourdough bread (although sourdough bread was with soup dish only.) I ordered scrambled eggs, gluten-free toast and home fries with green tea. Home fries ... were a little dry, but I was hungry so I ate it all. Good price too, under $13. I would suggest that the management offer oat milk (or any alternative dairy option) for tea/coffee. I couldn’t have my usual orange pekoe, had to have herbal tea. The tables were a too close. No room to put my coat and purse behind my chair without it touching the coat of the customer sitting behind me. Server was busy, but got me everything I asked for. I will definitely be coming again. Read more

Visited this Sunset Grill location for brunch with my family and had an incredibly disappointing experience. The familiar diner-style layout was welcoming, but the problems started with a 5-minute wait to be seated, followed by another 5 minutes to place a drink order. Our server, while friendly, forgot our drink ... order immediately. The real letdown, however, was the agonizingly long wait of over an hour for our food. The kitchen staff seemed extremely slow or maybe short staffed. When the food finally arrived, the Eggs Benedict turned out to be sunny-side-up eggs with hollandaise sauce, not poached eggs as expected. The Three Eggs with Pancakes was the only redeeming choice. Overall, a frustrating and disappointing experience at this Sunset Grill location. Exercise caution if considering a visit. Read more

Just stopped in for the early bird, staff seemed great service was good coffee came around not as frequent as I’d like but not much of a wait either. They have an early bird special from Monday to Friday so stopped by for a simple breakfast. Unfortunately one of the ... worst sides with those potatoes that weren’t seasoned and felt half cooked, even the bread/toast seemed off, coffee was kind of weak as well, service was good so that helped, 3 ⭐️ Read more