This Tim Hortons in Ottawa stands out for its cozy atmosphere and friendly service, making it a local favorite. Renowned for its signature coffee and fresh doughnuts, it also offers a variety of breakfast and lunch options. Whether you’re grabbing a quick bite or sitting down for a leisurely meal, it’s the perfect spot for both regulars and visitors seeking a taste of Canadian hospitality.
Check out TOP-10 Best Cafe restaurants in Ottawa, OntarioReviews for Tim Hortons in Ottawa, Ontario
Very Bad experience . Poor customer service. We ordered only 3 small coffees and had to wait for more than 15 minutes We ordered decaf coffee and they gave us dark roast. We are totally disappointed with this service. I wanted to mention the name of the cashier who took our ... order but she don’t have a name tag. PATHETIC SERVICE !! Coffee tasted awful. I think the milk was stale Read more
Staff needs to update their stuff when stuff is not available. Staff also needs to give the customer an alternative when something is not available for example 2reg chili instead of the large one you don't have. Also clear English speakers need to be at the counter and drive throu at ... all times. The new chicken pizza is bland and the chicken needs more pepper on it . Bacon everything is really good , pepperoni and only cheese are also good too if you haven't tried the pizzas yet. Needs security during after school hours and also on the weekends. Needs to hire many bakers to fill the demand of the bake goods. Sold out of everything hours before you close doesn't indicate a good thing. Read more
I ordered their new pizza but after driving to place. They said we don’t have any food. I asked for the refund to the girl at drive- thru. She said you will need to reach out to support team for refund. Then I reached out to support team. No they ... are saying you will need to go to the restaurant to get the refund. I don’t know why girl didn’t provided the refund. This is just waste of time. The owner should educate their staff about the protocols. Im not gonna go to that place ever again. Poor service. Read more
This one is a life saver in an area where there is barely any choice to get a decent cup of coffee or tea or snack. Expect wait times for drive through and dine in. There is patio seating available and it is quite lovely. Service is quick as can ... be considering this TH is VERY busy especially at meal times. The parking lot is huge but during meal times you may not get a spot. Read more



I was told it's policy to transfer coffee from disposable to my reusable cups—really? Let's not turn saving the planet into a joke with this circus of cup shuffling. I haven't had this issue at other Tim Hortons, Second cups, etc. P.S. I bought the reusable cups from Tim Hortons...