The Cupcake Lounge - Ottawa, Ontario

Fantastic customer service through my ordering experience, and spectacular cupcakes for my son’s first birthday. Guests raved about the quality.

Atmosphere is great, there’s lots of available seating, it’s very cozy and smells absolutely phenomenal. I came here to get a coffee and check out the place but was surprised to see gluten free options available, so I had to give them a shot, and they were pretty solid! Although it wasn’t ... among the best coffees I’ve had, the atmosphere and service are next level. Read more

I have had several great experiences with Cupcake lounge. They have high quality desserts at very reasonable prices, and they offer quick turnaround time for orders. Picked up a Mother’s Day order recently and it was great. I have already recommended to so many friends and will continue to do so. Really ... appreciate this team and business! Read more

Excellent service and great quality cupcakes overall! I had placed a large custom order for an event in my workplace last year. The manager/owner of the store was very receptive to my request and even delivered the cupcakes (given the size of the order # of cupcakes) in time. Highly ... professional and timely processing and preparation of the order. Would highly recommend this store. Read more

The Cupcake Lounge made our wedding cake and we were so impressed with it! Our initial consultation with Laura was great, she allowed us to try many different cakes and explained all of the options to us. She is so friendly and easy to work with. Anytime I emailed her ... she was fast to respond & had no problem making a few changes. She also coordinated the fresh flowers that are on top of the cake (initial topper purchased elsewhere). There was also a delivery option for a very reasonable price. The cake was not only beautiful, but delicious. I highly recommend getting your wedding cake from here. Read more