The Pita Pit - Kingston, Ontario

Went in today to grab a pita with my girlfriend, terrible customer service, our our came to like $35.80 she hands the cashier $40 cashier goes in the till and mumbles something about not having $4.20 in change, while she has a $5 bill in her hand, there’s like 4 ... people behind us in line, now any normal person would say this is our problem as a business our fault we don’t have change and take the 80 cent loss, instead she’s looking at us like it’s our problem, trying to figure something out like she’s lost can’t understand a word she says, so finally just say forget it and tell her to keep the change, (so your welcome for the extra $4.20 tip) then as there making our pitas there forgetting what’s on it, what size, white or whole wheat, I say lettuce they go to grab carrots, I say mayo they go to grab bbq sauce, HIRE PEOPLE WHO SPEAK/UNDERSTAND ENGLISH…. It’s ridiculous we live in Canada and shouldn’t have to deal with this horrendous service, amazing how much lower the standard is now compared to the past…. Read more

Absolutely love the this Pita Pit store! The variety of fresh ingredients and customizable options make it a go-to spot for a healthy and delicious meal. The staff is always friendly and efficient, ensuring a great experience every time. Great customer service.Highly recommend.

The food is consistently great, with a wide variety of fresh ingredients and flavorful options. What really sets this place apart, though, is the customer service. The staff is always friendly and welcoming, and they really go the extra mile to make sure you're satisfied with your order. The shop ... itself is cozy and clean, making it a great spot to grab a quick bite. I highly recommend this shop for anyone looking for delicious food and top-notch service. Read more

Tonight I had one of the most disrespectful and racist experiences since living and working in Kingston. The worker (short & chubby white guy) was yelling at me, shouting at me to go back to my country for simply forgetting a takeout bag for an Uber delivery I had been ... assigned. I went back to Pita Pit in order to bring awareness to the manager, sharing the negative behaviour of their employee. The owner of this location supported his racist worker and continued the discrimination by locking me out of the store leading to a phone call to the police. I would never recommend this location to anyone that isn’t white. What a joke. Read more

It was a great experience every time I went, the staff have a good mood with the customer and they let them feel welcomed. If you are new to pita pit, the staff there will propose you some good food. Highly recommended!!!