Hwaki Asian Cuisine - Kingston, Ontario

Decent pricing, good service and food tasted quite good. Had a bit of a wait for my order (a small maki tray), which was likely either due to the time of day (I came later in the evening), or the fact that they were reasonably busy with other orders when I ... placed mine. Didn't mind waiting and the server was very friendly, bringing me a glass of water and checking in on me occasionally until my order was ready. Will definitely be back, and I hope to update to a full 5 stars when I come next Read more

I'm a customer who placed an order via DoorDash worth around $140, and the below photos are what I've received. (To be clear, the sashimi plate I received was intact.) At first, I thought it was the driver who accidentally spilled our soups on his way, but after talking to ... the acclaimed "manager" of Hwaki restaurant, I was wrong. As a regular customer of Hwaki, I first called the restaurant before calling DoorDash to make sure if this is something that they can assist instead of going through DoorDash (because I was aware that it's easier for customers to get refunds, which is purely expense for restaurant owners). The response I received from the, once again, "manager" of Hwaki, who had asked to send these photos to his personal cell phone yet neglected to look at his phone until I gave him a call, was nothing but silence. Then, I called the restaurant, and guess what? He was mad at me for calling on his personal cell phone. As a customer who just withdrew $140 for a group of 6 people, I'm still waiting for the acclaimed manager who decided to hang up on me and hasn't called back since. Thankfully, I'm a law student at Queen's Law, and I am serving many exec roles, so students at Queen's University will know how unpleasant and unacceptable your acclaimed manager is in delivering after service and taking care of their frustrated customers. Once again, I'm not complaining about the way that Hwaki had delivered their foods (as it may be in part the driver's fault). Rather I'm complaining about their inappropriate and below standard customer service. Read more

I hate to say this, but with regards to the Korean cuisine, it is not as good as Podonamu. Anything you order has a Chinese taste to it, even the bibimbaps, but I guess that’s a good thing to me bc it reminds me home. And it takes forever to ... have my meal. Ps, the price is not fair with regards to the actual quantity provided. Read more

Excellent! Had the sushi love boat and sukiyaki. Sukiyaki was really authentic and perfect for a cold day.

The atmosphere was nice and it was clean. However, the rice was unevenly flavored and was quite salty. The bean sprouts side dish was also so salty that I had to drink four cups of water.