East Side Village - Kingston, Ontario

Incredible with old owners. Inedible with new owners. I should have listened to every single person who has talked about this place since the ownership change. They have gone from best in town to worst in town. Chicken balls were somehow both overcooked and doughy, and tasted like they were ... made last august. The chicken fried rice tasted like it just had its fourth trip through the microwave. They also use cheap cabbage egg rolls. Absolute GARBAGE. I don't know how they are still in business, I imagine most of the old regular customers have had their "never again!!" meal by now. And that one reviewer who said that they would not be refunded if the chicken balls were cut in half? Makes me think they had planned to re-use them. [Edit a year later: After seeing pretty much 100% one-star reviews aside from a couple of suspicious ones, I am convinced that this place is a front for something. There is no WAY they are getting repeat business from anyone.] Read more

Normally I don't leave bad reviews, but, come on. The food is just overall terrible. Sauces taste.. off.. . I order Chinese food for flavour.. sad to say this didn't deliver.

We used to order for East Side Village frequently, but there has been a shocking decrease in the quality. The meat was almost inedible, it was incredibly bland and overall, it was the worst takeout we’ve ever had. It was really expensive for throwing out most of it. Very disappointed.

Ordered a Dinner for 4 Tao's Chicken - tasted like dirty dish water. The sauce was either spoiled or contaminated because it had a foul dirty taste to it. Chicken Fried Rice - best dish out of the meal. Chicken Cow Mein - WAY too salty. Could not eat it. Was like putting a ... spoonful of salt into my mouth. Chicken Balls - Cooked well, good size to them however the sauce did not taste well. Beef and Broccoli- Beef was almost mush, bo texture to it, sauce was bland, no seasoning and gelatinous. Veggies were crisp and fresh. Eggrolls - a little over cooked, black on the ends but were still good. Restaurant- When you walk in it looks like they are moving out. Boxes and items strewn in the once used dining room, chairs and tables now blocking off the area which is the first thing you notice when you walk in. Cashier was friendly, and food only took 10 minutes from order to pickup. Was sad to have this poor experience as I used to love this place when I lived in the area, and the food as delicious. Read more

We have eaten at East Side Village for over 5 years now. Their spring rolls are amazing, perfectly seasoned, huge, obviously homemade. Since I'm a vegetarian I order these frequently. Today we ordered for the first time in a while and received small, obviously not homemade spring rolls. We opened them ... up and they had little balls of meat inside. We asked for new ones to be delivered and after one delivery mistake we finally got our order (around two hours after having picked up our food). Turns out, these have meat in them too! I didn't think to check before biting in, so thanks for that East Side. We called to complain and the manager "swore to God" that the only thing in them were carrots, onions, and cabbage and she knew this because it was on the box in the freezer (seriously...... Why would you say that?). Couldn't explain whatever these were and wouldn't read the ingredient box. So. Frozen spring rolls. No quality control. Not the same East Side Village since it changed owners. Do not go here. Read more