A&W Restaurants - Kingston, Ontario

I ordered food on mobile app and food was not available in restaurant they ask to order something else instead but I didn’t got my food and not even a refund they say to contact head office through app and there’s no way to contact headoffice they just ask to ... complete survey At all zero Customer service Read more

Fantastic breakfast and super fast! I'd no sooner sat down with my coffee expecting a wait when my food was brought right to the table. Very friendly and kind staff here.

Horrible experience with this location. Customer service wasn't the greatest. Bit into the burger and tasted nothing but seasoned salt. Went back through the drive through right away. The drive thru staff didn't sound pleased and told me my order wasn't customized. I ordered through the app for some reason the ... offer didn't save my customized order. Either way I ordered another burger and paid full price. Wasn't pleased with tone used and didn't expect a refund or a free burger. But most places will remake a burger if it's overly salted and replace it for free. Guess not this location. Read more

We stopped off at this location on the way back home to Montreal region. It was about 19h30 or so and went through the drive thru. The attendant was very pleasant and answered all my (newbie) A&W questions regarding the menu. When I pulled up to the ... window, the lovely lady was all smiles and got our order on point. 2 trios and 2 kids meals. Food was hot. Always pleasant to have hot food and great service. Don't always get that from inside QC. Congrats team. Read more

I stopped here today in the morning for fuelling my truck. Everything was great food was cook to order cashier told me in advance that there will be wait for fresh food. Cashier was polite and she delivered all the help needed. Keep up the good work