KFC - Kingston, Ontario

KFC at the mall for fried chicken, fries, gravy, coleslaw and tried churros. Remember when KFC fried chicken used to have flavour? Crisp? Coating that you could pull off and enjoy by itself before eating the piece of chicken? Well it doesn’t exist anymore. Flat, thin, tasteless, soggy stuff now. ... It’s sad. Fries were ok. Gravy was 1/2 full. Medium coleslaw was in 2 small containers, so that’s the same I guess- that is good but not the bright green spicy stuff they used to make. Meh. The service was great tho. Read more

Terrible experience about survey promotions. I recently had a disappointing experience at the KFC Cataraqui Center. Despite my efforts to participate in their survey promotion and claim a free small popcorn chicken with any (take note: ANY) purchase of a fountain drink, the staff’s lack of awareness and unimpressive behavior left ... me frustrated. Everytime I visited this branch and presented my survey receipt for the promised free small chicken popcorn, the staff seemed completely unaware of the promotion with their poker and blank face. Instead of a smooth and quick process, I was consistently kept waiting as the staff fumbled to understand the promo details. This only shows lack of awareness reflects poorly on the management’s communication with their staffs. To add, when I inquired about the cost of their smallest fountain drink, I was told that it was $1.05. However, when I attempted to claim the free small popcorn with my drink purchase, I am charged around $3. The inconsistency between what the staff communicated and the actual charges is I think not fair. The receipt clearly states that a free chicken popcorn is available with any purchase of ANY fountain drink, but the staff insisted on charging me more. It’s just so disappointing. If the promotion is contingent on a specific drink purchase amount, this info should be clearly stated on the receipt to avoid confusion and frustration for customers. I hope that KFC management address these issues promptly. I rarely give Google reviews, but you know, this left me thoroughly dissatisfied. Read more

I found the price very high for just 10 chicken nuggets. The nuggets are very small, and KFC does not cook to order, they just grab them from a heated cabinet. Not very hot, not very crispy. They just taste like grease. I found a hair underneath all the nuggets. ... The 10-piece nuggets came up on the register and it said "no dip cup" underneath. I wondered "Why am I not getting a dip for buying 10 nuggets?". Well, the cashier threw a "KFC Sauce" into the bag. I had no idea what it was, she did not ask what dip I'd like. It's a gross looking puke-colored dijon honey mustard. Go to Popeyes. Read more

I typically love KFC/Taco Bell. This particular location is awful. It is badly understaffed so everyone waits forever for one person to take your order and then go back and make it, I’ve never seen that person wash their hands between handling the cash and handling the food. If you’re ... lucky there are two people. There is so much grease in the tacos, it drips out while you are trying to eat them. The fries are usually old and hard, which is weird because you’re always waiting so long for food. It’s too expensive for what you get. Oh, and the carbonation in the soda machine is turned up way too high. Read more

I worked for kfc and I loved working there but I left for heath issues and now I wanted some for food and I went and bought they gave me some small size chicken and one tiny size chicken peace. Very disappointed they said its new cuts your suppose to ... get more meat big lie one peace was smaller then a chicken nugget at McDonalds and gave 6 peaces of pop corn chicken Read more