Tokyo Express - Edmonton, Alberta

Went today and the food was very good. However, the customers that were inside either didn’t have a mask on or had it on their chin. No workers said anything to them. As well the cutlery is wide open. Anyone can touch it or cough on it (since they ... aren’t wearing masks properly). Probably shouldn’t be that way because of Covid. Read more

I came here for dinner with one of my friends this evening. And I’m very sad to say I’m thoroughly unimpressed. We walked in and it was dead , so I don’t understand why / how they had a dirty table in the back corner , there were dirty ... trays on the counter and when we walked in they were just sitting around talking. The sushi I ordered was really not that good, and they didn’t even let me know when it was ready. They just put it on the counter and left it there. They were also very rude to my friend when she asked for extra sauce for her combo she got. It’s really a shame because I love Tokyo Express , but I will not be returning to this one. Read more

I wish i read the reviews before i went here. Zero stars. Dont come to this place. The male cashier didnt know their own menu. He messed up my order and did not apologize. I ordered chicken karaage he repeated my order and then proceeded to punch in chicken rice ... bowl. When i told him i ordered chicken karaage he said no, you ordered chicken rice bowl. He is imbecile. Read more

I wish I could give a 0 out of 5 because everything at this Tokyo express location sucks. First thing I noticed right off the bat is that when I didn't give the cashier a tip for taking my order his mood all of a sudden changed and he started ... to be very rude and hostile. My food took over 20 mins to make although I was the only customer there and I ordered one thing. When I got my food the salmon was really old and the food was prepared in the worst way. The noodles were cold and there was no veggies in the bowl. When I asked the cashier to add veggies in my bowl he started speaking Chinese to the person in the back and ignored me for a good few minutes before taking my bowl and adding one or two pieces of veggies. Overall terrible service, horrible food and I guarantee it's all because I didn't give him a tip FOR SIMPLY STANDING AT THE TILL AND TAKING MY ORDER. Read more

Absolutely terrible customer service and it took longer than necessary to get our food. Our tempura sat and waited for so long for our poorly rolled sushi that it was cold by the time it got to our table. First (and definitely the last time) we have ever been here, ... and it was the worst. Read more