Freeport Food + Drink - Calgary, Alberta

Atmosphere was good. Food and drinks were delicious. And service was excellent. Chelsey and the other bartender that was working with her (didn’t catch her name unfortunately) were very very sweet. Couldn’t have gotten better service!

food was horrid. service was even worse. PLEASE, go somewhere else. this place is actually rancid. Daniel our server was very very bad. would not recommend this to anyone. go to mcdonald’s instead, it would taste better.

The hotel staff initially handled our complaint about cold, dry lava cakes well, offering replacements. However, the manager's rude attitude and refusal to replace both cakes were disappointing. The manager's rude behavior, calling up to my room to spoil my night, was completely unacceptable and left me disgusted. It's crucial ... for businesses to ensure menu items match expectations and for managers to treat customers and staff professionally In response to the "owner's" reply, while I appreciate receiving a new dessert, the issue lies in the manager's subsequent call to my room, where she undermined her staff and displayed discourtesy. Poor management can detrimentally impact both customers and staff. Following the call, there was no apology or explanation provided. It's unacceptable for a manager to call a customer's room just to ruin their night. Despite her claim of swearing, I never used inappropriate language; I merely commented on her behavior. Read more

Do not order the room service nachos. For $25 you get liquid cheese. Barely any toppings. However.. the staff is amazing and sent me up a real order of nachos that was perfect. Please make sure to just pick up your nachos to get real ones!

Ate here during Happy Hour! Food portion and price was okay, need a bit better food options. Staff were nice!