Panago Pizza - Waterloo, Ontario

Ordered the hot honey Brooklyn supposed to be with the new Cupperonis and it had half of the old style pepperonis and not a drop of hot honey. The pizza was super cold and overcooked, the dough was not overly great. Disappointing experience. Would not go back. Regular cheesy bread was ... pretty decent and warm. Read more

Went in for a Beyond Summer BBQ pizza from their menu. The staff member said yes. Then she said they don’t have the Beyond Meat Sausage so they could make it without. I asked for extra corn instead. She said yes. THEN she said they could make it with plant-based ... pepperoni instead. I said that sounded great. THEN she said actually the company Panago has removed Beyond Meat options from the menu so the pizza that she offered to make for me TWICE could no longer be made. This entire conversation was under 3 minutes. I don’t understand why I was refused a pizza she twice said she could modify and clearly stated they had all the other ingredients for? Also there was a man without shoes in the waiting area in his socks. Very odd location. Won’t be back to the franchise. Read more

The quality of the pizza was great. The girl making the pizza was very sweet and kind but was the only one making pizzas for several orders which slowed down the service a lot. I would still have given it 4 stars if not for one incident. I had asked for a ... glass of tap water(never been rejected for this any place I've ever been to). The manager said "it's not allowed, but you can buy the bottled water for sure". That was laughable. Read more

Tried the place because they supposedly use good quality ingredients and honestly had one of the best tasting chicken bites with the perfect seasoning & non-greasy texture which speaks volumes for itself. The multigrain thin crust pizza on the hand was phenomenal with its aroma, however, I did feel that ... it could have done with some better seasoning and flavour. Overall great VFM but the ingredients of their Italian garlic dip was a complete disappointment, it’s not even the real stuff just a bunch of garbage material you would never 👎 want to give your body. Quality with honesty has become a rare commodity which is why I’m withholding 2 stars. Read more

UPDATE: Ordered the vegan cheesy bread last night and it was awful, the grease was so thick, as you can see from the box, it was cold when delivered and tasted rubbery. Usually it is really good but I guess it is a hit and miss. Very disappointed ... after spending 60 dollars on door dash. It was the Best Vegan Pizza I have had so far! ( the one we ordered last night was cold and tasted off, we ended up throwing out our whole order) My previous experience was Light yummy and perfect amount of vegan cheese. I ordered the Plant Based Mediterranean, My husband ordered the New York Deli pizza, It is a hit and miss with the quality, not sure if I would recommend unless your going in to pick it up. Read more