The Keg Steakhouse + Bar – Scott Road - Surrey, British Columbia

Recently, I had the opportunity to dine at The Keg in Surrey, a restaurant known for its steak and traditional Canadian cuisine. My experience, however, left much to be desired. From the moment we arrived, the service and food quality were underwhelming, ultimately leading me to recommend a different establishment ... for future Upon arriving at The Keg, we were met with a less-than-welcoming reception. The host, who appeared disinterested, brusquely informed us that we would need to find our own table. This lack of hospitality set a negative tone for the evening. In a restaurant that prides itself on a high-end dining experience, the initial encounter with staff should reflect courtesy and attentiveness, which was evidently lacking. Moving past the unwelcoming reception, we hoped that the food would redeem the experience. Unfortunately, this was not the case. Our party ordered a variety of dishes, with steaks being the highlight. However, two out of the three steaks ordered were significantly undercooked. While we understand that mistakes happen, especially in a busy kitchen, the way the situation was handled was less than satisfactory.When we pointed out the issue to our server, they did promptly offer to refire the steaks. However, aside from the correction, there was no additional effort made to rectify the inconvenience. An apology was given, but no compensation or gesture of goodwill was offered Read more

The Keg: A Culinary Delight Marred by Service Missteps The Keg delivered on its promise of a delicious dining experience. My friend and I, celebrating her birthday, indulged in the decadent lobster and steak combo. Each bite was a symphony of flavors, and the cheesecake and chocolate cake finale left us ... blissfully satisfied. However, the exceptional food was unfortunately overshadowed by lackluster service. Our waiter seemed preoccupied and inattentive. Dirty plates lingered on our table, and our glasses sat empty far too long. Meanwhile, the neighboring table received attentive service, with their waiter checking in frequently. The Keg's culinary expertise is undeniable, but the service inconsistencies detract from the overall experience. If the restaurant could match its exceptional cuisine with consistently attentive service, it would truly be a five-star establishment. For now, I recommend the Keg for its outstanding food, but be prepared for a potentially lackluster service experience. Read more

The Brussel sprouts were waaaaay under cooked. One of the steaks was not done properly. The service was meh. The mashed potatoes were gross and the veg underdone! The Cauliflower was to die for! So so so good. And the Billie Minor pie was DELISH! The calamari was good also For the amount ... of money you pay though I would expect everything to be top notch 😞 Read more

This is the first time ive been to the keh or any steakhouse. I had a wonderful time. during my visit we accidentally broke wine glass and profusly apologized the the water was very okay about itm i still feel horrible. so sorry

Went here for a dinner, the service was very good. Very friendly and helpful. My steak dinner was cooked to perfection, my wife has the chicken dish and said it was very good also. The kids meal came with some seasonal veg, it had a good selection of veg for ... her and she really liked it. The server was very helpful in getting the kids food faster then everything else. Would recommend this place for a nice dinner. It is expensive but not crazy expensive. 1 drinks each and / steak / chicken / kids entree our bill was just over $1400.0 The drinks are where they lost the points, the drink were not very good at all watered down and not appealing at all. The salt that they use for the Margarita's is not was good and its not the right salt, it also does not stay on the glass as soon as you put your glass down it all falls to the ground. - wont not order those drinks again. Read more