Domino’s - Surrey, British Columbia

Whole chunk of toppings and cheese is missing. Nice job for the tip i paid. I feel like I’m getting sick from just one slice Wow i just came back again after 10 mins to add that pizza was really uncooked and bad

DO NOT EVER ORDER FROM THIS LOCATION THEY SMELL ALSO! BAD PIZZA AND RAW DOUGH! 🚫❌ Worst Pizza Experience Ever! 🚫❌ I had an absolutely terrible experience at the Domino's at 15155 101 Ave in Surrey. 😡 My pizza was super thick and completely undercooked, and the stuffed cheesy bread was ... 95% raw inside. When I called the store, they didn’t even apologize! They just said they’d remake it and send a new one. 😠 When the driver arrived, he was rude about his tip and incredibly unfriendly. 😤 This entire experience was a nightmare from start to finish. I will NEVER order from this location again. 🚫🍕 Our dinner plan was messed up end up cooking and loss of money... #WorstExperienceEver #PizzaNightmare #UndercookedPizza #TerribleService #NeverAgain #DisappointedCustomer #PizzaFail #BadCustomerService #UnfriendlyStaff #DominosDisaster #SurreyPizzaFail #ViralReview #AvoidThisPlace #FoodFail #TerribleDeliveryService Read more

We were given the wrong pizza. We called to let them know and they were already aware of the mix up. The woman on the phone asked if we had eaten any and I said no, but I hoped they were not going to sell it to the person who ... had ordered it. We had removed the seal, opened the box, even touched a piece before realizing. She said no they would not but to please take it back to them. When we returned the pizza, she said, "oh great, thank you. Now we can..." and trailed off and looked at my husband like a deer caught in the headlights. Now you can what? Excited to "throw it away"? I think not. Toppings have become much more sparse. I miss our old Domino's. Read more

Delivery driver messed up once again second time I order from this place and it’s the second time this happens. Called back and they said they would make me another pizza

Disappointing Experience at Domino's Pizza in Surrey 15155 101 Ave, Surrey, BC V3R 7Z1 I recently had a disappointing experience at Domino's Pizza in Surrey and feel compelled to share my feedback. I found a long hair in my pizza slice a few months ago. Concerned about food safety, I decided to visit ... your store to observe how food is prepared on March 1, 2024. The main issue I encountered during my visit was the lack of hygiene practices observed in the kitchen. NONE of the pizza makers or other kitchen staff wore hairnets to cover their long hair or beards. Their employee name Jay instead of addressing the issue professionally, he promptly informed me that my order was being cancelled and asked me to leave the store and order elsewhere. I find it unacceptable that Domino's franchise in Surrey would compromise on such basic food safety measures. Attached are images of the kitchen staff for reference. I am left questioning if this is the new normal for food establishments to neglect proper attire when preparing food, and worse, to dismiss customer concerns regarding hygiene practices. I urge Domino's franchise address this issue promptly and ensure that such lapses in hygiene standards are not repeated. Customers should feel confident in the cleanliness and safety of the food they consume, and it is disheartening to encounter such negligence. Overall, my experience at Domino's Pizza in Surrey was profoundly disappointing and has left me questioning the integrity of their food preparation practices. I hope this feedback serves as an opportunity for improvement and encourages the establishment to prioritize hygiene and customer safety moving forward. Read more