Asian Spice - Surrey, British Columbia

I ordered Chicken soups but i got veg soup I just open Parcel at home . Now there are close. I lost my money and time as well Bad service

We come from the USA specifically because we love the food. We ordered at 7:05 pm and were told 30 minutes for food. They brought us 2 dishes of the 9 we ordered after 40 mins. Just to keep us quiet. At 50 minutes the server was rude an ... unapologetic. Another customer even spoke up to reprimand her until her husband asked her to stay out of it. We received the last two dishes after we had packed up to leave. My advice - plan at least 1hr if you are ordering 2 dishes - I’m sure you guys can do the math. Unfortunately we have limited options for halal food and the ones I have visited so far have awesome food but extremely low service. It’s your call. Read more

I read all the reveiw and then i go to the place ppl were complaing abt there service its not that bad like its good but its more like desi chinese not having that more Chinese flavour u want but it was not that expensive like i order all these ... dishes and it cost not that much and they are giving too much food as campare to other like we bring more than half of the food home and is good but we have less halal restaurant and have alot of costumer and good work keep it up. Read more

The food was okay, not as good as it used to be when the original owners owned the place. Service on the other hand was horrible. My husband and I waited about 15 minutes until we got our drinks and that’s only because my husband got up and went up ... to the server himself. When my husband asked him for drinks, the server was texting on his phone rather than being polite. After, we waited maybe 45 minutes just so we can get the servers attention to have our food pack to go, Horrible! And to top things off, when we walked in, the server was on the ground praying where everyone can clearly see if I’m plain sight.. I have nothing against religion, but at least do it in a more private place where costumers can’t see you. We had to wait until he was done 10 minutes later.. in order to be seated. Will not be returning and do not recommend this place. Read more

I really wanted to like this place cause it looked great. I ordered through their Just Eat a couple of nights ago and paid online, but they called me to advise me that they didn't have a driver available (despite the option of seeking delivery being available online). They then made ... me engage Just Eat directly to get a refund (normally restaurants the business is supposed to give you the refund directly as opposed to me needing to reach Just Eat). Despite that I didn't hold it against them, and still gave this business another chance. I ordered from their Just Eat page again today, but refused my order stating that they were too busy. If they were too busy they shouldn't have themselves online to take orders. I engaged Just Eat to make a complaint about this being the second time, and they agreed with me on why this was frustrating. They engaged the Asian Spice restaurant owner. Rather than the owner taking any accountability, the Asian Spice restaurant owner was rude to them and told them that they would simple just cancel their account with Just Eat so that people won't be able to order their food through there anymore. This doesn't sound like a business I care to support anymore. I really wanted to eat from this place and try the food, but as a result of being denied delivery twice I can't form an opinion on their food - hence the low rating. I hope Asian Spice can learn from this and become more organized. I was planning on bringing a few out of town guests who enjoy East Indian and Chinese food (if the food that they would have delivered was good), but unfortunately they have not only lost my business but the business of other people I would have brought to this restaurant. Such a shame. Read more