Tim Hortons - Regina, Saskatchewan

There was a girl wearing round glasses. We placed a mobile order and we were waiting for our order at the counter. We heard her abusing us as we placed the mobile order. This is very disrespectful. Friday April 5th Time - 11:55 AM

Serving customers should be your first priority and customer service was very poor and the service was very slow. Not to mention the fact that this location "doesn't accept cash, only debit or credit." That's ludacris considering I can go to Robin's Donuts and pay cash. Cash is a form ... of currency and should be accepted at all locations. Read more

Waste of time...if you are in a rush...Never...I repeat never go there....they move so slow....like they are in a park....and keep chatting with each other even if there is a huge line up....just dont waste your time here...you will get your coffee faster if you order on uber eats

Staff does not coordinate with each other. They were chit chatting. Person at the front took my order but did not punch in correctly. What I specially told her, she did not bother herself entering it in the system and just told the deli station guy to do. It is ... not guy's fault how would he knew that I told her not do something. And the person also forgot to make my coffee. I was waiting and she made coffees for people after me though. When I asked that i didnot get my coffee yet she asked me what was my order, I told her that she should have it on their screen. The other person there she said out loud in front of other people that I m making it difficult for them. I left humiliated and I left the place without getting my coffee. And it hasn't just happened to me. I saw other people asking them that they didnot get their complete order. These people need to more trained on hospitality . I worked at Tim Hortons and I would really appreciate if management sees this. Read more

Horrible service, staff are rude and takes forever. They didn't have sausage at 9am.