Domino’s - Montreal, Quebec

I ordered for pickup on the app and was notified it was ready. Got to the store and three employees there ignored me completely after I asked one of them for my order. They just walked away and the other two were talking in Punjabi. I stood ... there waiting and not one acknowledged me. Another employee walked in and when I tried to ask her for my order she pretended not to hear me. Worst freakin Domino’s ever!!!! AVOID!!!!! Read more

The absolute worst Domino’s Pizza I’ve ever had, ordered two medium pizzas- both arrived completely over cooked! What the heck is this?!

My experience at Domino's was incredibly disappointing due to the poor service I received. At 8:55 pm, I placed my order with a cashier who seemed confused and Had to call another one to help him take my order. I ordered VEG pasta with Alfredo sauce, green pepper, pineapple, and ... onions. When I asked her how long it would take, she said 15 minutes. However, my patience was tested when around 9:15pm, she asked me again about my pasta toppings. The wait dragged on for 35 minutes and by this point, I was growing increasingly frustrated. I decided to check with another employee(9:28pm) if my order was ready. He asked for my name and then handed me my order with receipt.Upon arriving home, I eagerly checked my order and saw they had prepared pasta with chicken, not the toppings I had requested. Frustrated, I immediately called the store to address the mistake. To my surprise, the response I received lacked any semblance of an apology. Throughout this entire ordeal, not once did anyone from the store apologize for the inconvenience or the mistakes made. For them, it's just a pasta order of 10-11$, but it's hard-earned money for someone, and they should understand. I understand that they were a bit busy and working hard, but proper customer service should never be compromised.Having numerous employees around, it was disappointing to see that no one appeared serious about their work or committed to ensuring orders were prepared accurately and efficiently. In conclusion, my experience at Domino's was marred by frequent miscommunications, extended wait times, incorrect order preparation, and a lack of accountability from the staff. I hope that in the future, they take steps to improve their service to avoid such disappointing experiences for their customers. Read more

Oredered Thin crust and stuffed cheesy bread. It was amazing. And the staff was really very friendly. Loved the quality of the food. Definitely going to recommend friends and family members.

Ordered a delivery pizza Sunday night through the app and firstly it said it was delivered but it was not but arrived 25-30 minutes later, no big deal. However, after the delivery it was seen that the tamper seal was broken on both the pizza and the wings and there was a ... half eaten slice left in the box. Also, it was missing garlic sauce in the order. The boneless wings looked like they were opened up and then wrapped back up. The pizza was extremely cold. Terrible experience and won't order again. Read more