La Crémiére - Montreal, Quebec

Overpriced for the coupe glace ice cream. Got a medium seemed like a small. Didn’t look anything like the picture. Barely any chocolate. Disappointed, last time to buy from there. Should have gotten a bubble tea instead.

Really slow service, my frozen yogurt had time to melt in its small cup and was leaning out of it while the lady was making a smoothie, when asked for a cup so I could transfer it, she told me she sells the cup but didn't know the price so ... couldn't help me with my problem... Read more

Employees are rude, ice cream is overpriced and they don’t let you taste the flavours

Today I went to the store at 4:30pm with my 3 years old kid. At first my child was looking at the ice creams in the front and I was standing with my child. some more customers were there so the lady who was working at the store she said I ... need to wait on the line I can’t Stand there. I knew that I have to wait on the line so I will go to the line.But I was standing there for my kid. Then I said ok and stood up on the line. after that she started tell me the store is close. she said the man who was front of me the least customer. I told her that nobody is behind me I am gonna get one ice cream cone for my 3 years old. And kid was waiting for the ice cream almost 10 mints. why she did not tell me on first place that the store is close. If your closing time is 4:30 the why in your store website it says 10 to 5pm then. the lady didn’t give ice cream to my 3 years old . If it’s me that that’s fine I would accept but she didn’t serve my 3 years old kid for 2 mints.I waited there more than 10 mints with my pregnant belly for my little kid. It’s unpleasant that anyone could do that. when I asked her why u didn’t tell me in first place she said she is working from 9am. ok so if it’s 8 hours sift then she committed to the work right so she had to work 8 hours. when I went the store it was 4:30 and I wait for 10 mints then that was 4:40pm what u think she could not serve me for 4-5 mints. I think she thought I don’t have money or I am a cheap lady and I don’t know Franch or English. but I am working woman and I have money to pay for ice cream. It hurts me a lot that my innocent kid didn’t get ice cream for 2 mints after waiting that long.I am an American woman who is living in Canada for work purpose from 4 years.I never had that kind of impolite customer service in American or Canadian life. Read more

BEWARE!! We found bugs in my husband ice cream. We were disgusted for days 🤮🤮🤮 police , mall and gov. Involved. I’m surprised this place is still open.