La Prep - Markham, Ontario

Better than most. Clean, well staffed. Good place for the person at a nearby table to get dumped. I guess that's not La Prep's fault.

Friendly service. Clean environment. Nice relaxing background music. Good selections of food for a small cafe.

Broccoli soup 👌🏻 Italian sandwich 👌🏻organic Sierra coffee👌🏻

I have been to this place before as its across the street from my work and have never had an experience as today. I went in to get a coffee and was greeted promptly. I placed my order for coffee and asked for a cup of ice water as well. ... The male barista handed me my coffee took payment and walked away without saying goodbye or have a nice day. When another barista approached I asked again " can i please have a cup of ice water?". At this point she looked confused as if i were asking her to solve a math problem... What is so difficult about a customer asking for a cup of water for god sakes!! So i asked again trying to remain calm, she looked at the other male barista and began to speak a different language and she asked for here or to go? I said to go. She then asked if i wanted only ice ??? I just asked for ICE WATER 3 TIMES... and she still doesn't understand. The female barista placed a plastic cup with the tiniest amount of water on the counter and walked away. I proceeded to ask her if there was an issue with a paying customer asking for water. If there is a charge for the cup then say so don't act like you didn't here me when i asked or act dumbfounded. That is unacceptable customer service. My coffee was average so i rated 1 star but if there was an option for customer service here it would be in the negative for sure. Read more

Fortunately, I don't have to eat here often. My impression was not favourable. It took an unnecessary long time to prepare a smoothie. I was embarassed for the lady. It may have been caused by the fact that she appeared to be trying to train 2 people, who didn't ... know how to work the cash. She kept getting called away to assist one of them. She was having problems with the equipment, too, and when I finally got the smoothie, it wasn't very tasty. I tried again the next day, but was once again disappointed. The biscotti was stale. The place is very pricey for the quality. Read more