Marble Slab Creamery - London, Ontario

Service is trash. Manager is trash. Ice cream is delicious. Did not have my online order ready after 30 minutes, was incredibly rude during the whole process… didn’t believe that we ordered online which was ridiculous, tried to make us pay even though we paid online (HAD CONFIRMATION EMAIL AND ... TEXT + DIGITAL RECEIPT) apparently didn’t have our order in there system yet asked to see our order number ???? Cuz that makes sense. We will never be back to this location. Also if you hate your job that bad get a new one. Read more

Ice cream was great however I couldn’t help but notice the condition of the counter surrounding the cold well (picture attached). I’m surprised the Health Department wouldn’t identify this as an infraction. Also noticed that there is no accessible hand washing in the front service area which may have been helpful ... to the staff who wiped sweat off their face/ touched their hair before serving me. I get ice cream is a lower risk food but hand washing is so essential!! (HELLOO DOES ANYONE REMEMBER COVID) Read more

Today, I was at Masonville again because of a co-worker’s recommendation. He couldn’t believe I haven’t been to Marble Slab Creamery. I walked in and instantly saw their inventory of waffle cones (there were different types, like sprinkle, vanilla sugar, white chocolate, dark chocolate, Butterfinger, Skor, and so on). They have a ... Grab & Go! station, where they keep refrigerated items to take home. I took a small cup of rocky road ice cream and got a raspberry and blueberry smoothie as well. This rocky road had chocolate ice cream, whole marshmallows, and pieces of walnuts. It tasted perfect but was melting and spilling over the cup as they gave it to me. The smoothie had a raspberry base. They allowed three fruits to be in my smoothie, but I only wanted raspberries and blueberries. That wasn’t enough for me, so I bought their Poko popcorn. It was the salted butter flavour and a big bag, but they sell these bags at $9.79! Even for me, that is WAY overpriced. The only major flaw of Marble Slab is the pricing. There are cheaper options just as good. My bill was $27.27. I have come to a conclusion…. I can’t stay away from Masonville. Jokes aside, Marble Slab is still viable. They have reached their success because people love their ice cream. Read more

The ice cream is great! Kids love it because of the additional toppings. The store is showing signs of age with torn seats etc. Plus, it looks like it isn't kept very clean. Some of tables were really dirty.

Excellent and unique yummy serve flavors. Not overly sweet. I loved this place I got strawberry banana and Cool mint. Service was great, quickly made ice cream with all our favourite toppings. It was National banana split day - Aug 25 we all enjoyed it and was with special price $6. None ... of the flavors were overpoweringly sweet so it was perfectly refreshing. The ice cream over here is good, tasted it from a birthday party. Nice place to go with kids, friends and family. Read more