Tim Hortons - Edmonton, Alberta

Tim Hortons is a fantastic place for coffee and donuts. The atmosphere is welcoming, making it a great spot to relax or catch up with friends. Their coffee is consistently good, and the selection of pastries, especially the donuts, is excellent. The service is generally fast and friendly, ensuring a ... pleasant experience every time. Whether you’re grabbing a quick breakfast or enjoying a leisurely break, Tim Hortons never disappoints. Read more

The drinks at this location is so often disappointing that I will willingly go out of my way to drive to another location just for a nice iced coffee. The caramel iced latte is never mixed properly and occasionally it tastes purely of just milk. One worker I interact with ... in the drive thru has the laziest customer service I’ve ever seen and heard. It doesn’t make sense to have to mix my own coffee with a straw. It has been months of this extremely poor service and experience and the only highlight of this location is that the food doesn’t suck. Read more

I bought 2 quenchers from this timmies and they came out with no flavoring, almost only water and ice. When I told them this, they seemed unhappy and added some more flavoring to them, it still tasted bland. Very disappointed with the management of this Tim Hortons. ... If you are getting a paycheck at least do your job with a better attitude. I hope they put more effort into employees in the future. Sure to lose business if they keep these workers😡 Read more

I encourage everyone to skip the drive thru and go in to see Gianni. What a positive experience I had when placing and receiving my order. Keep up the good work Gianni! You were so pleasant!

Oh my goodness. I AM NEVER COMING BACK HERE. Our table was not clean. When we went to order, We got some peach quenchers and some donuts. The donuts were fine but we wanted a separate bag for each donuts because I was with my sister, and two of my ... friends. Yet they still charged us. We asked if they have different quenchers but the staff were not being clear. They were saying other things. Finally when we proceeded to check the menu there were other ones. Things completely different than what the staff were saying. We then decided to stick with peach. My sister did not want ice in hers. We made it very clear yet still all of the quenchers had no ice. Then we simply asked for ice in the quenchers but they just gave us 2 cups of ice. So lazy. I went to use the bathroom and it was dirty there were only 2 stalls so I had to wait. When I went in the stall, instead of toilet paper there was kleenex. KLEENEX. And to top it off the staff were constantly staring at us and making us feel self conscious. The two people who helped us also keep whispering to each other and then looking at us like they were talking about us. Then about 1 day later we came back but went thru the drive thru. I was just me and my friends and we ordered 3 hot chocolates all with whipped cream. Only one of them had whipped cream though. That was not that big of a problem. But then when we opened the lid to let it cool off, there was a layer of oil in the hot chocolate. Cooking oil. COOKING OIL. This is very disappointing. If you see a similar review to this, my friend also wrote a review. Read more