Mary Brown’s - Edmonton, Alberta

When I went in to try to get the July 6th special, the cashier told me that they may not have enough chicken for my order, which is understandable due to the sale, but she wouldn't say whether or not she could complete my order. I decided to hold off ... for a minute, and she took two more orders for the $5 deal, and never mentioned to the other customers that they were running low. Once they received their orders, I went back up to try to order again, only to be told that they had run out. I'm disappointed and very frustrated because I feel like I was dissuaded from buying the deal, and I don't know why when the two customers after me weren't. I would have had no problem if I was told they had run out if the cashier didnt decide to give the others chicken, the courtesy would have been nice. I don't think I will be visiting this Mary Brown's in the near future. Read more

I’ve had to drive back three times because of their mistakes, first time they didn’t give us the correct amount of chicken pieces we ordered, so I went back and told them. They then handed me back the box, with still the less amount we ordered. I had thought they ... would get it right after telling them, but we had to drive back a third time for the correct amount. The service was horrible at this Mary browns! We will not be returning. Read more

After we order, there's literally most of the tables are not clean, my son start to pull out the lettuce from his sandwich because it was horrible, I asked Vanessa the cashier if she would feed her kids this food, she said no. So I replied ... how is it OK for you to feed other people's kids this kind of food. Manger /owner need to pay attention to your workers. .This will be my last visit to this place, I'm very disappointed with you guys. I attached a picture that will tell a thousand words. Read more

cashier was friendly, greeted us as soon as we entered the store. We were the only customer during that time. It was around 6pm. We placed our order it was 2 meals of 2pc chicken combo. We were served with a very tiny chicken wing and drum. We often eat ... at mary browns even when we were still living in Newfoundland and Labrador. But this certain visit was kinda disappointing not only chickens were too small but its also not fresh. I was ready to complain right there and then but my buddy stopped me and said that just let it pass and we'll never come back again. Read more

Love the chicken here. Waits are a bit long but I usually arrived around opening time so I understand the staff need to get their bearings first. Had a mishap where the card reader wasn't working, but staff immediately tried to fix it which was nice. Wish the food had a ... bit more to it though, big mary isn't really all that big and they don't provide much fries, but the taste is still amazing. Read more