Dairy Queen - Edmonton, Alberta

TERRIBE !!! I do not recommend ever eating here. First time burgers way over cooked rock hard, dry buns and the ice-cream was more like milk completely runny. Though I would try it again maybe they had an off day... not the case exactly the same terrible food mixed in ... with some rude customer service. Tried to talk to the "manager" he was by far the rudest of them all. Save yourself the money ans go ANYWHERE else. Read more

This DQ is the best. Exceptionally clean inside. The staff are all friendly & welcoming. Our food is always accurate and tasty . I come here often with a special needs friend . The staff acknowledge him and welcome him. The best atmosphere ever. Thanks so much to you all.

Ordered a medium blizzard in the drive thru. It took over 5 minutes sitting at the window. The girl flipped the cup to show me the thickness, and it dropped all over the counter. This shows the quality of icecream was poor. It took her an additional 5 or so ... minutes to make me a new one. Overall not a great experience when we come here. You’re better off driving to the one on baseline in Sherwood Park. Read more

I suppose one could argue, “Buyer Beware” with this complaint but I still feel pretty shafted. I purchased a Blizzard Cake via Skip the Dishes because I got stuck in traffic (50th Street train…IYKYK) and couldn’t pick up V-Day dinner AND cake in time. Wasn’t really paying attention at ... the price because of the multi-tasking and ended up paying $47.99 for an 8” cake PLUS delivery PLUS tip. Was a little alarmed at the $60 sticker price but went ahead anyway. Unfortunately the real kick in the pants was when it arrived and the sticker price on the cake was $39.99. Checked with Skip and they said they don’t control prices, the store does. While I understand charging a bit more to get Skip to deliver your food, this markup seemed a little crazy and predatory. Read more

We got DQ for delivery from this location. When we received our order, we make sure everything is correct. One of the burgers they got completely wrong. I went back to the receipt to make sure it was entered correctly, and it was. Anytime there was a ... mistake in preparing the food, I phone the restaurant and every time, the restaurant was happy i called and they were happy to fix it. Yes, you still can file a complaint of Skip the Dishes, but when the order is made incorrectly, you think they would want to make it right. In addition to being so rude when i called the location, they tried to tell me that it is the drivers fault. I asked her to confirm what she said. "You said the driver is to blame because you made the order wrong". She said "YES". She then went and got the receipt, because she then changed her story and tried to say the order was entered wrong. She said it is not on the receipt. I told her I am looking at it receipt right now and it says "no" to several items you put on the burger. Then she said it wasn't clear, it only said "No Tomatoe". I told her to read the rest of it and she started saying "no pickles, no mustard, .....". She then was flustered and said, we are not to blame, there is nothing that can or will be done. Then her voice got loud telling me it is my fault again and then the drivers. She then just said "We will not do anything about it. It is not our problem, I am done with this conversation." then hung up. I have to say I was totally shocked at this treatment. The behaviour, tone, the lying is absolutely disgusting service. I also filed a complaint with Skip the Dishes and they don't want a company blaming their drivers, when they did nothing wrong. It will be interesting if I even get a response. Read more