Swiss Chalet Rotisserie & Grill - Edmonton, Alberta

Tried three times to order take-out at this location for two full size dinners w/ sides, but the Swiss Chalet Call Center dropped/disconnected our phone calls twice and never placed our order. Contacted Swiss Chalet Customer Service for an explanation, but although they logged our calls they take no responsibility ... for the deficiencies and inadequacies of their Call Center. With this incredibly poor level of customer service, why would anyone ever order from Swiss Chalet again when every grocery store nearby sells hot-to-go rotisserie chicken just as good for significantly less $? An excellent way to lose business and customers. Read more

Always a good time when visiting Swiss Chalet. As this was my first time visiting this location, I'll need to return for sure as the service was amazing. Had the pleasure of being waited on by Ani who was so wonderful. She was truly appreciative of our business and catered to ... our every whim. Just wow! If you're looking for good value, great food and a friendly environment, this is a place one should visit! Read more

Wings taste fine, the rotisserie chicken is bland. The poutine taste salty with very little cheese. Mashed potato is below average. I don't like the soup at all. The server is good. Overall it is just an average experience.

when did your locatin start serving half cup of mashed potatos you think order the family pack you would think this is dinner for 2.... bigg family lol

When I arrived, the dining area was cold enough to question my jacket on or off. I chose off and was uncomfortable. The server was friendly and attentive we were seated within minutes. On ordering the store was out of white meat for the quarter chicken which was a great ... disappointment. The food was tasty that came other than the dark meat issue but was fast. I also had the festive beef dinner and enjoyed it. Cheese cake was delicious 😋. The owner replied when I didn't elaborate on my star only review so I decided to allow the owner to see where improvement was needed and what was not. Read more