Koya Japan - Calgary, Alberta

I ordered need yakisoba with no veggies or mushrooms but was given the sukiyaki? When brought to their attention they took my receipt and showed me it say the sukiyaki. Wasn't in the mood to argue but just said can you at least get rid of the veggies like I ... asked and they refused. Shane used to love coming here when I was in highschool but now it just bad service. Read more

Words cannot begin to describe how utterly disappointed I am by the state of the food presented to me. I have never seen a more blatant use of false advertisement as the food did not even begin to resemble the poster posted. Though I understand that not all food will ... appear as portrayed in commercials, I am still shocked by the lack of a remote resemblance to the poster. The food tasted just as bad as it appeared, a bland pancake of dry, overly fried noodles on one side, and soggy noodles on the other, in addition to taking an absurd amount of time to make. It was most definitely a waste of my $9.99. I would not wish these noodles upon my worst enemy. Read more

I can't give 0 stars unfortunately so this will have to do. To start, the food is tremendously subpar. I assume this is a Koya issue in general so I can't blame it just on this location but it should still be noted. The service and treatment of customers, however, is blatantly ... terrible. I've been to this location 3 times and the service has gotten progressively worse. The first time, I ordered a ramen dish and they charged me the wrong amount. The collected 8.99 when the dish was 9.99. Instead of eating the dollar (as most businesses would) they made me pay the difference. The second time, they misheard my order and made the wrong dish. Upon being given the wrong order, they tried to convince me to take the meal that they had incorrectly prepared instead of just making the proper order. I did end up receiving what I ordered and paid for but it took more arguing than I believe it should have. Today was the last time I'll be going here for food. The bad service was not directed to me but to the customer in front of me. She asked for extra teriyaki sauce on the grill so it would be warm with her food. The cook (who I assume is the owner) pointed to the bottles of teriyaki sauce on the counter and advised her that if she wanted warm sauce on her food that she should just go to Edo instead. Meh food, horrible service. Best to be avoided. Read more

I had a horrible experience there. I really like the food but how I was treated there made me never want to go back. I asked them what is in their raman and they told me everything in it besides mushrooms. Then when they are making the meal, I notice ... they start cooking these gross black things with my sprouts. I must have asked the people 10-15 times what those are before I was finally told mushrooms. They barely spoke English at all so they would just ignore my questions. Here is the kicker though, when I found out they were mushrooms immediately I told them I can't have those and I'm allergic. They just ignored me and put the mushrooms in the soup. Then I told them to flat out stop when they were putting the chicken in and once again they ignored me and dumped it in. Ruining the entire meal. Then they just hand it to me and can't understand why I don't want it. I kindly ask them to make another and what they decide to do is pick out the mushrooms... If I ate that I'd get very sick so that won't fly. I then demand another because it's their fault for not responding to my questions. They then proceed to yell at me and I think curse at me in Japanese. I got about half a normal serving of chicken in my new one also. After that experience I will NEVER come back. Read more

Terrible experience! I have been there twice and they got my order wrong both times. The teriyaki sauce was watered down an in squirt bottles. The vegetables didn't taste right either. I didn't finish it and threw it out. The beef I am quite sure was reheated because it was dry. I ... am not going back! Read more