Quiznos - Calgary, Alberta

This is NOT what Quiznos is. This was completely different than what I'm used to. The meat tastes old that I couldn't finish my sandwich because I was afraid to get sick. Might need to report this place.

I went here today at lunch to grab a sub. To my delight I realized I had enough points for a free sandwich. I ordered a honey bacon club. wasn't expecting much but I received the sandwich quickly and was asked what veggies I wanted on it. I ... asked for lettuce and black olives as it already had cheese and tomatoes. Well I can tell you this was one of the tastiest sub sandwiched I have every had. It was crisp (toasted) and flavorful with just the right amount of meat and cheese. Simply delicious. I wouldn't normally review a sub shop but this really was that good. I WISH we had more quiznos in Calgary as I feel they are the best. Read more

So very disappointed. I should have read the reviews...that's why there are reviews afterall. I share the experience with so many folks who had problems with this location. It's like Deja Vu...🤦🏽‍♀️🤦🏽‍♀️🤦🏽‍♀️ A quick summary and then I'll dive into details below for anyone who wants to know more. 1. Customer Service: ... well, unfortunately there is none. Upon entry into the location, you're ignored, left to wait several minutes before they ask what you'd like to order. If you're busy, that is okay, I totally understand that, but at least give your customer the time of day (I'll elaborate more below 👇) 2. Food quality: I know what a Quiznos Sub, and soup should look like and taste like...I used to go often and really enjoyed it (another location of course!) The food was over toasted, left the roof of my mouth raw as the bread was too hard and the soup, well it's different (maybe Quiznos change the recipe, so not saying this is location specific necessarily). (more below 👇) 3. Knowledge of menu: I order the same thing every.single.time. I order a standard menu item, and for some reason this location got it incorrect. This was not for a lack of ingredients though, as the customer after me asked for the ingredients they omitted in my sub, on the side for hers...(more below 👇) 4. Discrimination: A customer asked to use the washroom, was told that only the men's washroom was in service but they were welcome to use it. Another customer came to use the washroom between 5-10 minutes after the first washroom user left the building. They were denied and told the washrooms were out of service. (More below 👇) 5. Cleanliness (or lack thereof): This restaurant was significantly dirty. If it wasn't for being treated poorly before ordering, the state of the restaurant should have turned me away. To be honest, I wanted to look past it all because I really wanted Quiznos and I was hungry. Two staff visible and no one took a moment to even care about the front of the house. I'm sorry, but if there are repeat concerns brought forth by many reviewers, and those concerns aren't being remedied asap (especially the health concerns), then we have a problem. I hope all of you folks took a moment to write to head office as well. There's got to be someone holding this location accountable. I detest providing a bad review but it's necessary. So many areas require major improvement. I do not understand how they are still open, honestly... More explained: 1. When a customer comes in, it's nice to say "hi" if you have the opportunity OR if they are waiting to place an order, and you as the employee are busy, it is kind to say "I'll be with you in a moment" or "Hi there, give me a second and I'll be right with you". I don't have to educate you on this, Quiznos is an international chain and they have their policies and procedures, implement them and use them, please. 2. The sandwiches were over toasted. They need to turn their oven temperature down or adjust the speed of the conveyor or something. I'm not sure but those were some of the darkest, over toasted, crispy subs I've ever seen. The broccoli cheddar soup is totally different than before. It is definitely thinner than before (not sure if this is the location altering the recipe or Quiznos changed their base), and the cheese seems different. If head office changed the recipe, I urge you to change it back to how it was previously... 3. When a customer orders a sub off of your menu, unless you are told to omit something due to preference or you inform the customer of a change, you shouldn't be changing the recipes. If you don't know what comes standard on a sub, as an employee, you can always look at the menu. As customers, we come expecting a flavour we are familiar with. Don't assume it's my first time at Quiznos. 4. This one absolutely disgusted me and I felt like calling the employees out right on the spot. I did however remain silent and took notes. I felt so terrible for the person they refused the washroom to. I can't type anymore... character limit reached. You get it👍🏼 Read more

July 2, 12:30pm or so. Ordered a beef sub and the beef was still rare. We asked to use the washroom, but apparently they lost the keys to both men and women's washroom, yet there were 2 female staff. I find that hard to believe and can only assume they didn't ... want us to use the bathrooms for whatever reason. Poor service and poor quality of food. I do not recommend coming here Read more

Great friendly and happy to serve you with a smile. Staff at this location goes above and beyond. To be honest this is quality as I have health issues I don't eat out but Quiznos suits my stomach. Subway is garbage. No offense to anyone. Garbage as in it makes ... me terribly sick with my crohns. I didn't get the owners name who I spoke with and was very friendly but on my next visit I bought from Simran and she was a pleasure to deal with. Honestly the best subway in alberta! Read more