Tim Hortons - Calgary, Alberta

Staff is unorganized and slow, even during rush hour. They are rude and barely speak english. When asked a question, they do not understand it at all. Also they lie to customers. Was told they had no flavour shots but the person behind us got flavour shots as well we were ... informed that none of their iced drinks were available and someone behind us was given a fruit chill Read more

The coffee is fine, but [at leat some of the staff] are slow and rude. They'll have five people behind the counter yet nobody is taking orders, even with a long lineup: some of them will literally just stare at you and do nothing. The young manager ... needs to grow a pair and turf the two older women who are the worst offenders (slow, lazy & rude). Read more

Worst Tim Hortons in the city with the poorest customer service and rude staff. Coffees are always beyond the 20 minutes mark or better said expired, and pretty dirty inside the restaurant. Do not go there. They actually should get inspected and shut down!

This place is awful. Went to get a sausage biscuit sandwich and a grilled wrap, waited for at least 15 minutes, they made the sandwich in 2 minutes, but left it on the counter to get cold, made the wrap, stopped half way and left it open, had to actually ... remind someone about our wrap, they finally did finished it, and the sandwich was cold, a second lady stepped up and took it back immediately and made a fresh one. 1/7 staff at the front knew what they were doing and cared about their job. Highly recommend you don't go there Read more

I have lived a couple of blocks from this coffee shop for 13 years and watched it go from not bad to the point that I will WALK to Marlborough or 52 ST for my coffee. It has the rudest staff, a manager who assaults his customers, The laziest ... staff with the exception of one or two persons. Don't know what kind of coffee they serve, but it is NOT Timmies. Half the staff cannot speak english, nor are they familiar with our currency. They are extremely slow (when they choose to serve) It takes 6 employees 10 minutes to serve 1 person. Quite frankly, this is the worst coffee shop in all of Calgary, and seriously recommend that you avoid this location. This is one location that Tim Hortons should consider either closing down or re-managing and restaffing. Read more