Marble Slab Creamery - Winnipeg, Manitoba

female staff member working so hard by herself! Not fair to put so much pressure on the one and only staff member. Store is run down tired dirty and understaffed. So many other places to enjoy ice cream.

I had my waffle crushed into my ice cream. It was an absolute delight

It got my dander up yesterday just thinking about my one and only visit to this place, and I just had to get it off my chest. I took my son here for an ice cream a few months back. The snow drift leading up to the door told me ... that it had been many an hour since the couple inside had seen their last customer. I’d never been to a Marble Slab Creamery, so it was all new to me. My first impressions were utter confusion (at the menu), followed by “Wow, this is way overpriced.”, followed by “Dang, my boy’s going to give me that choked up look if we walk out of here without ice cream, isn’t he? Let’s get this over with.” The guy did what I’ve since learned is the Marble Clab Sleamery thing and dropped the ice cream straight onto the counter, and I thought “That’s bizarre. You know that’s not a sandwich, right?”. But then we learned he would throw as many toppings as we liked into the mess he just made, as if to say sorry, and the whole thing started to feel at least a little less psychotic. So my son – who’s real particular – asked for just a couple of his favorite toppings. I looked at him like “You’re not going to get everything? What the heck is even wrong with you?” Anyway, the guy clumsily folded the toppings into the ice cream and then filled up our little bowl about to the rim with the mixture. And then this is where it all went off of the rails. The guy used his thingy to scoop up what was left on the counter – a clump of ice cream and fixins about the size of my fist (and I’ve got banana hands) – and CHUCKED IT INTO THE TRASH. Now, I’m a pretty rational guy. I may have thoughts about flying into fits of rage, setting fire to piles of feces and hurling them with a spade onto the roofs of buildings and such. But I don’t normally enact such fantasies. I quietly make my way to the safety and privacy of home, and rant at my wife and children until one of them plucks up the courage to get near me and say “Hey there big guy. The sun’s getting real low…” etc. And when I get that angry it’s usually after asking my kids what they learned in school and them forgetting not to tell me, and things of that kind. But this guy… THIS GUY… whipped a perfectly edible giant scoop of ice cream into the freaking garbage like there was logically nothing else he could do with it. As an aside, I’m darn near 100% sure he and the woman with him owned the business. In this economy and with such poor volume the owners couldn’t have afforded to pay even a part-time employee, unless Slarble Crab Meamery is some massive money laundering outfit or something. Anyway, where was I? Oh yeah. He could have given me a kick and filled my kid’s cup to toppling, handed me a single napkin and said “good luck”. Or better yet, he could have at least TRIED to put me in their pocket by making a little doggie bowl and giving it to good ol’ dad with a smile. He could have whispered “don’t tell the boss” and downed it in front of me. He could have even squished it in his apron pocket and said “save you for later”, I don’t care. (It would have been about as appealing as preparing ice cream on a countertop.) He could have done virtually anything… ANYTHING… with that wad of delicious slop, and I’d have walked out of there a cool customer – or maybe even a happy customer. And yet he decided yeeting that yummy clump into the bin like it was a crappy diaper was a good idea. Read more

Wildly different portion sizes. All lot of the ice cream was dropped into other containers leading to a bad appearance. It was just fine, mediocre experience so not worth the cost. The person scooping the cream was great!

Ice cream is always good but cake here was the big disappointment. It wasn't made as depicted in the catalogue and once we cut into it all we found was just ice cream! I was expecting a little more than just ice cream formed into a cake, perhaps ... some layers and even a crust would've been nice. If that's the style you're looking for than stick with DQ. In my opinion their cakes are much better. Read more