Mi Casita Restaurant and Bar - Windsor, Ontario

Went to Mi Casita - ordered burrito and Birria. Food was ok, nothing to write home about but good nonetheless. We ordered a pitcher of beer. Upon pouring the second half of the pitcher we noticed several red spots INSIDE the pitcher that looked like blood. We thought maybe one of ... us was bleeding which we weren’t. When wiping with a napkin, the “suspected blood” it began coming off. Disgusted, we did not drink anymore and told the waitress named Avery. She tried claiming it was grenadine but insisting the glass was clean as it went through a dishwasher. Clearly the pitcher isn’t clean if there is ANYTHING on it after a wash. She then stated “what do you want me to do about it? This isn’t my jurisdiction” we stated that the container wasn’t clean and weren’t comfortable drinking from it. She then left to call her boss. When she returned she stated she wouldn’t charge us for the pitcher we didn’t drink. We were also never offered another pitcher or an alternative or any comp for the meal. The waitress then proceeded to try and defend the pitcher stating it wasn’t a big deal and that we have nothing to worry about. I then asked her to put herself in my shoes and try and understand but that fell on deaf ears. There was no apology, no empathy, no understanding from Avery. She just kept asking what we wanted her to do about it. She wasn’t rude but should revamp her table side manner or reconsider hospitality as a job. Don’t feel as though Mi Casita did much to address the cleanliness of their stuff, solve the situation or to try and not lose a customer as she put the accountability of the situation back on us rather than the business in which she works. It should be noted, nobody checked on us the entire meal to ensure the food was accurate or ok. Unfortunately will not be returning. Would love to speak with the owner but judging by the other 1 star comments, his input and presence is a rarity. Not sure this business has what it takes to retain customers or make it right in such a competitive industry. Read more

Ambience was good. But food was average. I recommend strawberry daiquiri virgin. I didn’t liked the Chimichangas specially. I ordered vegetarian food, without meat.

Had a nice lunch today at Mi Casita! Beef Enchiladas were delicious 👌👍 Love the atmosphere as it felt like a little mexican restaurant straight out of Mexico. I will definitely be back to enjoy the patio when it's not as hot out 🤞

Went out for date night with my wife, and we decided to check this place out. We went on a Saturday night for dinner, and did not have reservations, so we had to wait a little bit in line, but the wait was WELL worth it. Food was absolutely incredible, ... service was great, and the food and drinks were reasonably priced! Read more

The Birria Tacos were out of this world, my first time having them and I would definitely go back. They make the best salsa I’ve ever had and it’s complimentary, I ended up ordering extra to take home. The portion sizing was perfect and I had plenty to still take ... home with me. The service was very polite, accommodating, and fast. Best Mexican food I’ve had in Windsor by far. Read more