The Grillhouse and Sand Bar at Pelican Lakes - Windsor, Ontario

I went with my father wanting food and drink. There were 2 tables of people outside.4-5 waitresses came by none acknowledging us. I went in and asked if there was service out there. They said they’d send someone over. After 20 minutes waiting without acknowledgement we left. This is the ... 2nd time this has happened. Only people they know get served. Extremely poor service. Read more

It was the first time any of us 4 had been to this location. The first thing each member of our party noticed and commented on was the beautiful interior design of the club house/restaurant. The staff was cordial but that is the extent of positive things I can ... say about our experience at this restaurant… Each and every entree was disappointing. Thursday is supposedly the restaurant’s signature weekly prime rib night. The $25 prime rib was under seasoned and over cooked. (It came out looking like the meat had been boiled) not to mention, the sides were bland and odd. The asparagus was unpleasant, and the mashed potatoes were oddly sweet, to the point that they were not eaten by either patrons who ordered the mashed potatoes. The $17 patty melt was dry, under seasoned, and barely melted. The first half of the sandwich the patron bit into had cold spots within it, while the other half was warmer and more melted. Which suggests both halves of the sandwich were not put symmetrically under a heat lamp, or even worse, were not cooked at the same time…to compound that disappointment, the patty melt included a side of fries where multiple fries were cold or even still frozen in the middle. And I can’t forget the most expensive item ordered, the $28 salmon entree. It was supposed to include an overall lemon flavor to the entree, rice and green beans. I am still searching for it. The rice was cooked well, but it was remarkably unflavored. the green beans were dry, and the salmon was undercooked. Leaving the patron with a very dissatisfying experience. the best tasting items were the appetizers, the soup of the day, and the salads. Which are hard to mess up. For the price, it was highly disappointing. Maybe this place is more ideal in the summer, during happy hours, when the weather is nice, and the “bar food” aka apps, burgers, pizzas, and beers are discounted. But I am very reluctant to give this place an other chance at the prices they list. Why pay $17-30 for each entree that you would prefer throw away rather than eat? Read more

I’ve been in numerous times over the past few years. New menu after new menu I can happily say I’ve never been dissatisfied. The bar and server staff are always on top of things making for a genuinely relaxing and lovely experience. The managers are very friendly and never hesitate ... to stop by your table to make sure your time in is as enjoyable as can be! Veronica has welcomed me in multiple mornings with the biggest smile and wonderful conversation. Overall this place has done me well and I hope to continue stopping by!! Read more

This place is a hidden gem in NoCo. So many of the servers and bartenders are friendly and attentive like Mackenzie P, Scottie, and Kiera. And the managers Chris and Jessie are always there with a wonderful smile to say hi. Food is awesome especially the specials and their Mac ... and Cheese and has some of the best views in NoCo. 10/10 Read more

Wow!!! This place is amazing. Our bartenders Angela, Sarah and Mackenzie took such good care of us. Constantly attentive to our needs and our drinks were never empty. The food made by Aaron was so good. Best hot dogs on a golf course ever. Even the managers Chris and Steve ... stopped and checked on us. You won’t find better service than this! Read more