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British Columbia, Whistler
Open Now
Closed
4280 Mountain Square, Unit 102, Whistler, BC V0N 1B4 (British Columbia, Whistler)
12:00 AM - 10:00 PM (Today)
Mon - Sun: 12:00 AM - 10:00 PM
The Longhorn Saloon and Grill is a renowned Whistler’s hotspot famous for its lively atmosphere and perfect après-ski setting. Nestled in the heart of Whistler, British Columbia, this iconic venue boasts an impressive selection of local and international brews, delectable grill favorites, and an unbeatable view of the mountains. Whether you’re wrapping up a day on the slopes or just soaking in the vibrant scene, the Longhorn Saloon and Grill promises an unforgettable experience.
Check out TOP-10 Best Bar Food restaurants in Whistler, British ColumbiaAbout this place
Highlights of this place
Craft Beer
Full Bar Available
Gastro Pub
Lunch Menu
Nightlife
Outdoor Seating
Private Dining Area Available
Serves Cocktails
Sports Bar
Table booking recommended
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Today, I arrived in Canada for a visit and travel. I chose to dine at your restaurant for lunch, but I was greatly surprised and disappointed by the lack of hospitality and poor treatment from the waiters. Upon arrival, there was no greeting, and despite the restaurant not being very ... busy, this oversight was notable. When I placed my order, the waiters appeared indifferent and did not seem to care about our experience. When I asked to see the menu, the response was simply to place it on the table and scan it, without a warm greeting or invitation to sit. As frequent travelers who have visited numerous restaurants, my friend and I were left questioning whether the treatment we received was due to our Asian background, which saddened me deeply. Even when our drinks needed refilling, the waiter did not attend to us promptly. Consequently, despite our initial intention to order more food, the subpar service led us to decide otherwise. Despite the food being acceptable, I must express my profound disappointment with the overall service. Normally, I am inclined to leave a generous tip, but on this occasion, I left a smaller gratuity due to the service experience. I kindly urge you to remind your frontline staff, especially the waiters, of the importance of treating all customers with kindness and respect. Thank you for considering my feedback. Although I am hesitant to revisit your establishment following this experience, I hope that my comments will assist in improving your service standards. Read more