Ben Thanh Viet Thai Restaurant – Waterloo - Waterloo, Ontario

Pho Ben Thanh was literally my favorite Pho place when I first discovered Vietnamese food....but I feel the prices and quality have dropped off from yester years...still a decent place to go but I feel the prices don't reflect the product anymore and it's sad really ...still decent but not ... really worth it anymore in my humble opinion Read more

The food is amazing but the service is.. eh, Bordering rude but not quite there. If you don’t really care about that then I’d definitely recommend it

Absolutely delicious, great service and good portions!

VERY DISAPPOINTED/ Stick with the soup only! When you ask your server "Dave" to not bring the spicy sauce for your appetizer plate and he still does = SHOULD HAVE BEEN MY WARNING SIGN!! I asked to get something that had no spice but there were no substitutions in the lunch plates ... so I decided on beef with onions and broccoli and some green beans instead of peppers that was a dinner plate . I get my plate laced with hot pepper flakes! Question: what did he not understand from no spice and no peppers? And I get a pile of rice noodles delivered with my husband's soup 10 mins afterwards that got all stuck as one big blob. They redo my plate only to get uncooked broccoli and green beans, no onions and piece of eggshell. To top it all off I had to walk up to the bar to get myself a refill because "Dave" dropped the plate. So I ask him where my onions are and he never came back until we were ready to leave. So I got a to got box from another server. Our server sees this and oh now you want to help us because you will get paid! TOO LATE I understand if I asked for something off menu but this was simple, no spice. And I need to drink with my meal due to health reasons. Please Note: The smell of javex everytime they wash the tabletops is very offputting. So that just added to my unsatisfying meal. After years of coming here, I AM DISAPPOINTED and I should have listened to my Husband and stick to the soup only! Please Note #2: Spoke with the lady at front who seemed to run the place and she told me twice to tell the server. I replied I did. And I wrote a Google review so you could read my experience tonight. Read more

Wide variety in the menu and product offerings, great taste, value-for-money portion sizes and super prompt service (staff behaviour could be a hit or a miss but they try their best). Busy restaurant on the weekends and we saw a lot of delivery orders being sent out. Family friendly seating ... options and good offerings in the soft/bubble tea drinks section as well. Read more