Kelseys Original Roadhouse - Waterloo, Ontario

Food was good and arrived quickly, the atmosphere was nice, and our server Emma was great! She made sure that we all had what we wanted and was always checking to make sure everything was ok. We were looking for a place that was open late on a Tuesday night ... and Kelsey's was the only good place around. Read more

This is the best restaurant, I have visited in the last two years! And the food, and service, and ambience were all at the highest level! I will definitely come here many more times.

Emma is amazing! Best service. Food was amazing, and again, Emma WAS AWESOME! Would come again just because we had the best server! So kind, funny, and quick service. Never waited for her to come to us, she kept checking in to make sure we had everything we needed. Kept ... up with our drinks too! Definitely will come again. Read more

I recently had the pleasure of dining at Kelsey's and opted for their tantalizing patty melt served on Texas toast, complemented by a generous side of crispy onion rings and creamy mashed potatoes smothered in savory gravy. The experience was nothing short of exceptional. The patty melt itself was a culinary ... masterpiece, boasting perfectly grilled beef, gooey melted cheese, and caramelized onions nestled between two slices of delectable Texas toast. Each bite was a symphony of flavors, leaving me utterly satisfied and already planning my next visit. In addition to the mouthwatering food, the service was outstanding. Our waitress was not only attentive but also incredibly friendly, going out of her way to ensure our dining experience was seamless. She patiently assisted me with my Scene card, guiding me through the points redemption process with a smile. Overall, my time at Kelsey's was a true delight. With its delicious cuisine, warm atmosphere, and exceptional service, it's no wonder this establishment is a local favorite. Whether you're craving a classic patty melt or exploring their diverse menu offerings, Kelsey's is sure to exceed your expectations. I wholeheartedly recommend treating yourself to a meal here—you won't be disappointed. Read more

What started out as a potentially bad visit, ended up being the best ever. We were originally seated in the bar area (a family of 4 with a 14yo) and initially we were open to the idea, however the seating in the tall chairs isn't mean for big/tall men so we ... asked to be moved to the dining room, the hostess said she needed to ask if that was okay, because they were closing the dining room section, despite there being 4 active tables going there (~9:00pm). We ended up being seated there and what started out annoying quickly turned around with the best server I've ever had. The gentleman was amazing with taking our order, but went WAY above and beyond to make sure that our food was prepared the way we liked it, we ordered the 3-Cheese spinach dip, I personally enjoy the Pitas crispy and had asked for them to be just slightly well done so as to create a happy-medium for everyone at the table. Our server brought us a sample of 4 pieceS to see if that's what we wanted, which was a fine crisp for me but not the others, so instead of trying to find the magic spot, he brought us 2 sides of pita to Make everyone happy. My wings were sauced amazingly as per my request, and they came out vooked absolutely perfect and tasting better than ever. Read more