Oh Gelato - Victoria, British Columbia

Absolutely delicious Gelato. Their flavors are super on point. Only downside was the person serving ice cream did not know how to properly put scoops on the cones. I ordered 2 scoops and he did not push them into the cone. They were also on lopsided and the moment I ... walked out of the shop the top scoop al.ost fell off. I had to use a spoon to scoop it back on to the best of my ability, but I lost quite a bit. Read more

I can't give this 0 stars unfortunately but that is my actual rating. I was shocked going into the store yesterday after seeing so many gluten free gelato options, I was really looking forward to trying some, as being celiac I don't often get such treats. Well after speaking to ... the staff I was told that cross contamination is too high due to they use the same scoopers and rinse in the same dish. I asked if they could just get a clean one or wash off a scoop to scoop my gelato, but the answer was no. She pointed to a water jug with all the scoops and couldn't believe that their system can't be accommodating to just add a gluten free jug to actually try to prevent cross contamination or provide a modicum of service to those of us with severe food issues. If you have to be gluten free, do not go here, all the gluten free gelato contains gluten!!! Read more

If not for the write-up in this shop where the store owner’s go on about their values and the relation of their values of quality, etc being reflected in their high prices, I wouldn’t have such a negative opinion of this business and would just chalk it up as ... an overpriced gelato shop that I was stupid enough to waste money in. But the shop does go out of its way to toot its own horn and tell the customer about how the high prices are a reflection of certain priorities; priorities that were not evident in their product or customer service. The gelato is mediocre at best, not terrible, but a bit grainy and lacking in flavor. The service is equally lacking. Upon realizing the cone I’d gotten was likely to fall, I asked for a cup to set it in (there are ice cream cups in plain sight on the counter) and was refused by a bored looking teenager. No explanation as to why, no offer to let me purchase one for a fee (I have never encountered this at an ice cream shop), just some kid making it very clear they have zero interest in customers or customer service (the store was intermittently busy, but the other two staff at the time were doing the majority of the work, this kid looked bored and sounded bored). Read more

Very nice ice cream stop, right along the main street of Victoria. Very good ice cream, but not really gelato. Service was nice, tons of flavors, just not gelato (I've had it from Italy).

We had one scoop of passion fruit and one scoop of coconut. Luckily the sourness of the passion fruit balances the sweetness of the coconut