Noodlebox - Victoria, British Columbia

I placed an online order last night for pick up today at 11am. When I arrived they didn’t have my order ready. The staff member told me that they had prepared it the night before and she showed me my order that was still sitting on the counter. ... Management needs to figure out how to have preorders identified for staff…or don’t allow customers to preorder on their website. Food was good as usual but frustrating to have to figure this out when I ordered ahead of time. Read more

Review based on timeline of 2 years being stubborn ordering from this place. Food is inconsistent, too much sauce, not enough. Received wrong meals. Ordered spicy, wasnt, wife ordered no spice, was very spicy. Never on time, upwards to 30 minute wait on top of their predicted wait time. Honestly this location is being run ... into the ground. Emailed their head office, got the "sorry to hear this" run around. This location requires a complete wipe of staff, from very top to bottom. Read more

So disappointed. Back in the day, when Nick had his cart and one location on Victoria, Noodle Box was Top Shelf. Now, it's no better than food court quality. Way WAY too much sauce (which I'm guessing is a commercial sauce as it is very sweet, thick & salty) The ... tofu was barely warm no where near cooked. The chicken was dry & flavorless. The veggies were a second thought. Easily 1/2 a cup of sauce pooling at the bottom of the bowl. Zero texture. Very disappointed!! Nick would be Shocked at what you've done to his food!! Read more

I make sure to visit this place every time I visit Victoria. Parking and access to this joint is a bit challenging but the taste of food makes you forget about it. All of the items on the menu are made fresh right in front of your eyes. You can ... ask for the spice level you want. Prices are also very genuine. Service is very quick and with smile. Will definitely continue to visit this place in future. Read more

Frankly the worst noodle box and the worst restaurant in my opinion in terms of organization! I ordered on their website for pickup at 7 a.m. (with a tip as well) I arrived there (uptown noodle box) at 7 p.m. sharp and the girl at the cash register told me it's ... not ready and to wait... I see a multitude of orders come through but never mine, I ask twice where my order is but no one seems to worry that I have been waiting for tens of minutes! In the end, I finally got my order at 7:25 p.m.! 25 min of waiting while I use the site on purpose so as not to have to wait, it's shameful! And no compensation! For those who still hesitate : the kitchen is dirty and the cook cleans the surfaces with the same gloves he uses to take the food and make his wok 🤢 I will never come back to this establishment again and I don't recommend it to you either! Read more