Japanese Village - Victoria, British Columbia

Went to Japanese village tonight with my family celebrating my grad. I have always loved this restaurant and thought of it as my favourite. Me and my family were all left extremely disappointed and frustrated. My grandma is in a wheelchair and is quite old. My aunt was sharing food ... with her since my grandma doesn’t eat much. They refused to give us another plate for my grandma to eat on and also refused to give us any clean cups for water. They said that it’s more work for the people to wash the dishes. I asked my waitress 3 times for some water and each time she never gave me any. Our waitress never came back to our table to see if we needed anything. Seemed like she was ignoring us on purpose. The table across from us was buying lots of alcohol and they were receiving the best service. Some of our food was raw and not properly cooked. We asked for ice cream after and the ice cream was full of literal ice chunks clearly from it being refrozen. Overall the worst service we’ve ever received. Don’t plan on going back. Read more

We went to celebrate a birthday party with a friend of mine, the whole family. It was amazing same as always. We’ve been coming to this place not so often but afternoon after to keep remember it’s always fantastic food great service highly recommended.

This restaurant is amazing 👏. The atmosphere is fabulous and the chef's go above and beyond making jokes and preparing the food in front of the entire table so that it is a comedic, fun, interactive experience. I highly recommend this place 👌.

Great entertainment, food and location. We had a group of 6. Fun evening with parking at central library so park and walk across the street. Food and service were good. Only complaint is if you want to visit it’s noisy, busy and a bit smelly from the ... open cooking. But totally fun experience. Prawns were fabulous! Our adult sons go all the time, so thought we should try it. You need reservations. Read more

Food is excellent! Service excellent! Staff super friendly, enviroment is great. It is the first time I go with my kids and they loved the restaurant, they were so impressed, they have a menu for the kids, and they love it!