Boston Pizza - Victoria, British Columbia

Great place but their beer taps were fairly empty...I guess they are closing soon. Food cooked crispy

So very disappointing. Our apps came after the food. The cutlery came after the food. Our server had no help. We did see what looked like a manager but said person disappeared. The bartender had to Google how to make our drinks. The ... men’s bathroom had a broken paper towel machine and it was empty. The women bathroom had one toilet working. No need to ever go back. Yikes. All before 7 pm. Read more

after being seated we sat there for half an hour without being served. not one waitress came to get drink orders. there were about 10 waitresses and not one could take a drink order all of them just looking at the table after waiting half an hour just got up ... and left. they honestly deserve zero stars. will not be returning to this boston pizza ever. Read more

The owner states on this listing to call before as hours may change. But diners beware the owners decision to serve customers may be the one to change. We love Boston Pizza but the staff here were horrendously rude and management lost (the location is also kinda the same). We called and ... asked if okay for our party of 8 to dine and were told yes by the gentleman on the phone on a Saturday night. We were delighted and the kids ready to experience their favourite restaurant with the fun colours and great food.. We arrived within 5 minutes with the waiters talking by the opposite reception pretending to ignore us. When we waived they finally extended courtesy to come say hello but were confused and said they could not serve a party our size and had to ask the owner. We advised we were told on the phone to come. This was ignored and after a 30 second stroll they returned saying they could not serve us as the restaurant was to close in 30 minutes. This location is not characteristic of the true heart of the Boston Pizza chain. Customers being told to come and being denied service was admittingly insulting and the kids hearts were broken as their once favourite night out destination had just served a verbal dish that was just bland, dispicible and cold. Drive the distance to a real Boston Pizza to avoid having your dinner night out ruined. Read more

6 of us went for dinner 3 adults 3 children. We ordered drinks the pop was flat, we placed our order for our food, to find out 20 minutes later that they don't have what we ordered and management didn't even tell the wait Staff. Manager on duty was ... terrible at his job and had no people skills. We had been here pre covid about 3 years ago and they were also out of stuff then thought we would try it again. French onion soup was awful ended up cancelling our order and leaving. Will not ever return. Waitress was very kind and apologized over and over. Do not visit here for food. A Friday night at 6 pm and out of stuff. This restaurant is only open on weekend so you would think they would have more products to serve people considering it's attached to a very busy arena. Stay away from this location. Read more