Bourbon Street Bar and Grill - Vernon, British Columbia

Walked in and thought perhaps that the waitress was wearing a ton of perfume but they sat me and I realized every single table had a scented air freshener candle. Because of course why wouldn't you want to breathe in chemicals as you eat your food? I almost threw up ... and ended up leaving before they could even take my order. I was looking forward to trying their food but I won't be back. Read more

We ordered the seafood linguine, Bourbon Street burger, and jambalaya. The linguine was not fresh, and the beef patty of the burger had a strong, unpleasant odor. However, the staff were very friendly.

I hadn’t been to this place in a couple of years (at least). Today, my parents took me for my birthday & I was so pleased with everything about this restaurant. The ambience, the food, the vibe… all pretty darn good. The service was outstanding. We had Chelsey as our ... server. She not only knew the food & supply chain, but made great recommendations & was so attentive… it made our experience go from great to 5-stars. I’m impressed & will be back a lot sooner than later. Thanks Chelsey. Read more

Nikki was an excellent server, the food was excellent-Locally sourced Burbon St Burger and peppercorn fries and a NewYork Steak cooked perfectly. Finger 11 were guests in the attached Prestige Inn Whilst we were there. Top Marks Here!

I recently had dinner at Bourbon Street Bar and Grill and encountered some complications with the preparation of my steak. Despite requesting it to be cooked to my liking, it consistently arrived rare. This resulted in a very long waiting time, leaving my waitress understandably displeased. However, she took the ... initiative to voice the issue to the owner, and to my surprise, my entire dinner ended up being compensated as a gesture of apology. Despite the initial setback, I must say that the ribs I had were amazing, and the wine selection was divine. The flavors and quality of the food truly impressed me. Moreover, what truly stood out was the exceptional service and effort demonstrated by both the owner and my waitress (although I can't recall her name). Their willingness to rectify the situation and ensure my satisfaction left a lasting impression. Despite the rocky start to my evening, I would gladly return to Bourbon Street Bar and Grill for a meal whenever I find myself in Vernon. The commendable service, delicious food, and the genuine efforts made by the staff have earned my appreciation and trust. I am confident that any future visit will be met with the same level of care and commitment to customer satisfaction. Read more