Swiss Chalet - Vaughan, Ontario

We waited over half an hour in our car for our take out food. An employee gave my order to another car. Julia realized the mistake of her coworker and apologized for the delay on behalf of all the staff. She was so friendly and made sure to get our ... order right. She personally got our order delivered quickly. She is a great employee. Ribs were enjoyed by our family. Read more

terrible experience, me and 3 others went at 3pm on a Tuesday expecting it to not be busy and have a nice peaceful dinner. the waitress decided to seat us (in an almost empty dining room) right beside an obnoxiously loud family with two young children. directed in-front of us ... was a dirty table where someone had ate prior, it wasn’t cleaned for the first 15-20 minutes we had been there which is an eye sore to look at. following this the waitress gave us 7 menus (all dinner menu’s) for 4 of us. it took 20 minutes after ordering drinks to get them (2 soda’s and 2 glasses of wine). i ordered a chicken wrap with poutine as the side, i received regular fries and a chicken wrap. during dinner we noticed how many flys and mosquitoes were flying around our table, at times landing on us and on our food. while in the middle of our meal the host brought us warm water with lemon to rinse our hands. of course the bowl with the warm water had two dead flies in it, which i now had to look at while finishing my meal. only god knows what was in the food we were served or the cleanliness of the kitchen. mind you the restaurant was basically empty so the fact that they got my meal wrong and gave me a dirty bowl with water is pretty astonishing. it was an absolutely terrible experience i won’t be returning anytime soon. Read more

Great experience at this Swiss Chalet location. First time here and very impressed by the freshness of the food and quality and taste of our meals. Nice to know that they prepare everything fresh daily and are conscious of food waste. Had the pleasure of meeting Jennifer who was very ... friendly, attentive and outgoing. Wouldn't hesitate to recommend this location to my family and friends. Will definitely be back! Read more

My personal experience at this location was very good. This was the only Swiss chalet I ever ate at that served me fries that weren’t dried up and burnt. Jennifer, who was our waitress that night was amazing. She was friendly, had a great personality and ... very quick to take our order. Definitely coming back to this location. Read more

The interior at this location is newer here compared to other locations. It was fairly busy when we went. We had ordered the quarter chicken with garden salad and steamed vegetables. All of the portions are smaller now and their famous chalet sauce comes in a much ... smaller bowl. The food and service was great though! Overall a very good night! Read more