New York Fries - Vancouver, British Columbia

When I typically visit Vancouver city center with my family, we usually dine at NYC in the food court. Today, I visited and ordered the Perfect Combo. I had a few questions, but the girl who served me responded in a rude manner, which was unexpected. It is important for ... staff to learn and adhere to proper customer service ethics. Read more

Worst hot dog and friends I'd ever had. The photo talks by itself. Fries are very soggy, from the day before and the hot dog has a crust you can't eat it probably for being at the grill since God knows when... terrible.

I recently ordered a double cheese bacon poutine, a long-awaited treat. Unfortunately, the experience fell short. I had to repeat my order twice as, the distracted employee wasn't paying attention. Regarding the food, about half of the fries were undercooked. While the portion size was generous, it's not acceptable to ... cook undercooked food. Read more

Heard about the place from my friend, so I went to check it out. Me and my friend ordered one classic poutine and waited. The food came fast, and it looked delicious. My friend asked if the food that the chef was pointing to was ours, and he said yes. ... So we went to a table with our food, not knowing that it wasn’t ours until I noticed it was nacho fries and not a classic poutine (I have never been to that place so I didn’t know what a classic poutine looked like at that place). So I went back, and I asked if he was sure if the nacho fries were actually ours. And he said, “why did you take another persons meal?” With an attitude on his face when he was the one that said it was ours. I didn’t want to argue back, so I didn’t say anything. But then he said, “tch, you should look at the food next time.” The girl that ordered the food started side-eyeing me so I quickly left with my classic poutine. They were generous with the food, but I am not coming back again because of the service. Read more

Fresh and quick food. The fries are always hot and delicious. This time, I tried the nacho fries and they were tasty. Lots of seating in the Food Court or you can take it to-go. I would eat here again.