Jack’s Taphouse & Grill - Vancouver, British Columbia

1) They served nachos that didn't have cheese on them (not a single peice of cheese) and cream cheese instead of sour cream. Yes cream cheese. 2)The bartender wasn't sober.. 3) bartender complained about his job all night. On top of this they charged our group an automatic gratituity of ... 18%. Don't go there, ever ever ever. Read more

Went for wings, they tasted fine. Server forgot a plate of wings that we ordered, then tried to charge us again for it and said he couldn't remove it until we asked for a manager (Then had no problem doing it himself). He had to come back to our ... table to take our order twice, forgot about my drink until I specifically asked again, only complained about all the things he had to do. (There were three tables with customers, and no one at the bar. I don't want to hear about it. ) When we finally did receive our bill, he had to bring back my girlfriend's bill 4 times! 4! Because he messed it up. The food was alright, but if you go, I hope you don't have that kind of service. Read more

The bartender Simon was absolutely AMAZING. We had never been to Jack's and he made us feel at home, was super easy to talk to and brainstormed drink ideas with us. Would recommend! Thanks Simon!

Really neat atmosphere. Customer service isn't the greatest but a fun place to go. Decent prices and the sliders were super tasty! Love the colors and lights. Good music too.

Excellent service and great prices! Two thumbs up on the wings😊yumyum. Definitely will return. Next time I'll get a burger.... looks delicious. If you're looking for a game to watch I'm sure you'll find it there, lots of t.v.s everywhere.