Tim Hortons - Vancouver, British Columbia

Staff member today argued with me about how to pronounce my name. Apparently being bright is not a requirement to work at this location. I won't be back, please train your staff on basic customer respect.

It is clear that Tim Hortons does not care about its brand anymore, all the branches are dirty and the coffee tastes like water. In all the cities where this brand exists, from Toronto to Niagara and most Vancouver cities and branches, this brand really needs a new spirit, it ... needs a general review of products and personnel training.The only option of Tim Horton's superiority over its American competitor was the price, and now McDonald's is pushing it out of the field with a cheaper product, the management really doesn't want to look at the situation, the image of this brand is getting ruined.And you can't always keep loyal customers and give bad service. Read more

No other coffee shops open at 6:00am on Sunday within walking distance other than the Green Siren people and I actively avoid them when possible. So it's Timmy's and really, can you go to Canada and NOT have a Timmy's at least once? I got my coffee and sat at a ... table in the corner where I was able to plug in my laptop and phone. I was here for two hours this morning with my coffee until the sun came up, cranking out a dozen Yelp reviews (woo hoo!) on their free wifi. There are a few "barflies" that hang out here but they're pretty harmless this early in the morning and if you ignore them, they will ignore you back. Read more

I was really disappointed with my experience at Tim Hortons. The location is terrible, it's very understaffed, and the washrooms are absolutely disgusting. There were flies all over the entrance, and the ice cream was decent, but the twist was cold and hard. The cookie was good, but the tables ... were filthy. Overall, this place needs a lot more help. Read more

Ordered a Too Good To Go surprise bag from here on a whim! For $4.99, we received 7 baked goods (3 bagels, 1 scone, 2 donuts, and a Jalapeno savoury pastry). When toasted or warmed up, they tasted fine. Nothing excellent about the items, but for the price we paid, ... we were happy as we enjoy a good Tim's run! I will say that aside from the savoury pastry, the items we received were rather bland (donuts were old fashioned plain, and sour cream glazed), but that's up to chance with what the store picks! The service was friendly, so that left a good impression. Read more