Tim Hortons - Vancouver, British Columbia

The service is very satisfactory and the staff is really helpful. They are very supportive even if I am late to receive the order and its not hot they gave me a replacement. The drinks are always presentable and they take care of the food safe is where I am ... impressed. Thank you for serving us at your best Tim Hortons. Read more

Never visiting this store again, very bad customer service, the staff attitude is very arrogant and not willing to serve, especially this guy. Ordered coffee, he wants to see receipt after payment, even though i was the only customer, then after ordering double double coffee, he gives just the ... coffee and he says add sugar separately if you want. Management should do something, or you will get less customers and more bad services. After ordering, sandwich looks like garbage, ..ordered another drink, they didn't even mind to start preparing after I asked the second time, in 10-15 mins. They are just chatting with each other and making customer wait for nothing. Read more

Live up the road. I've never had a good experience at this location. Sauce all over my sandwich. Had to wait +20min for a breakfast sandwich and chili. Chili was cold and watered down like soup. Very disappointed in the franchise. Don't recommend this location.

Went there and done ordering on the kiosk at 8:45pm, ordered and paid for a large chili combo with ice cap and a donut. somehow the kiosk didn't take the donut order (and no confirmation on the screen/no receipt due to poor design). Ice cap was quick, took about 3 ... mins; however, i need to wait for another 10 mins till they realize they forgot my chili combo. They said i didn't order it until they check the computer and print out the receipt. I ordered a large chili but i believe they gave me a regular one ( or the size go down again?). It wasn't busy at all (only 1 customer after me). Staff over there were just chatting to each other in other languages and ignore the customer waiting in line. This is one of the worst Tim Horton experience as a Timmy customer for over 20 years. Foodwise, it's Timmy, what do you expect? Read more

Iced capp tasted ok. Mini donuts were a bit stale and dry even in morning at 9 am. Hashbrown was freshly cooked and took 15 mins, but was overcooked. Tables and chairs were covered with crumbs so I had to clean them myself. Lots of seating area which is a ... plus. Free 2 hr parking in front as well. Location is great, right next to skytrain. Read more