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Bean Around the World - Vancouver, British Columbia
British Columbia, Vancouver
Open Now
Closed
175 West Hastings Street, Vancouver V6B1G8 (British Columbia, Vancouver)
07:00 AM - 07:00 PM (Today)
Mon - Fri: 07:00 AM - 07:00 PM
Sat: 09:00 AM - 07:00 PM
Sun: 09:00 AM - 04:00 PM
Sat: 09:00 AM - 07:00 PM
Sun: 09:00 AM - 04:00 PM
Bean Around the World, nestled in the heart of Vancouver, British Columbia, stands as a beacon for coffee lovers. Renowned for its cozy atmosphere and a diverse selection of ethically sourced coffees, this café also offers a menu teeming with fresh, locally-sourced bites. It’s a perfect haven for those seeking a warm cup of coffee, a friendly environment, and a taste of local Canadian culture.
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I regret to report an unsatisfactory experience I recently encountered at your establishment, which happens to be the nearest cafe to my school. Upon entering, I greeted your staff with a smile and inquired about your matcha offerings. Regrettably, the encounter quickly turned sour as the cashier responded brusquely and ... failed to adequately address my inquiries. Despite confirming the availability of iced matcha, the subsequent preparation did not meet expectations, resembling more of a milk-based beverage than the promised matcha. When I politely requested a stronger concentration of matcha, I was met with resistance from the cashier, who defended the concoction as per your establishment's recipe. Fortunately, the barista intervened and attempted to rectify the situation by adding a minimal amount of matcha powder atop the latte, without properly incorporating it. Additionally, when requesting a vanilla pump and offering to pay for it, I was met with unnecessary repetition from the barista regarding payment. As a customer, I value clear communication, attentiveness to requests, and quality in products served. Unfortunately, my experience fell short of these expectations. I hope this feedback serves as an opportunity for improvement in customer service and product quality at your esteemed establishment. Read more