Jugo Juice - Vancouver, British Columbia

I tried ordering a medium black tea with tapioca, the woman behind the counter said they didn’t have that size, flavour, or tapioca. So I ended up getting a large matcha which the woman assured me wouldn’t be sweet. After taking a few sips I was disgusted by how much ... sugar she put in and I threw my drink where it belongs (in the trash). I will never be coming back here again. I don’t advise coming here unless you’d like to get scammed. Read more

I'm going there from a long time.. Usually I take Orange Juice and its so good and fresh.... Wait time is very low and workers over there are very nice... Last time I talked to their manager Nav.. She's a great person.. Took my order very politely, I could see ... the customer service skills there. Read more

I ordered a bubble tea with full sugar and ice, and not only did it come without ice and sugar, but the interaction with the staff was far from helpful. Honestly, this might just be the “worst bubble tea” 🧋 I’ve ever had anywhere—it was totally off. Add to that ... some truly awful service, and I'd say you might want to think twice before getting a bubble tea from this place. Read more

Awful customer service. Told the woman I did not want any juice in my smoothie only strawberries and bananas and yogurt but she insisted I had to have juice. So I chose orange juice and told her very little. When I finally tasted it, it was “all” orange juice flavor. I ... told her I didn’t like it, her associates said we can make it with Almond milk but there an up charge. No problem. But what they did instead was charge me for an entirely new drink and no credit for the awful first drink. Never received such poor, rude and rip off service like this place. Buyer beware of you are not satisfied, you are SOL “sorry out of luck” and your money too. No good bad service “F” rating! Read more

I always have really mixed feelings when visiting Jugo Juice and unfortunately they lack consistent good service and yummy smoothies depending on the branch you visit. I decided to try the Jugo Classico.. the server seemed OK. However, I noticed he put fresh fruit in the blender and instead of serving ... me that, gave me a cup of juice from a carton blended on ice. As expected, tasted super gross and way too sugary/sweet. A real shame as I do like Jugo and had pleasant experiences at their other joints. Read more