Osmow’s - Toronto, Ontario

Terrible customer service. I wanted to dine to dine in, but the staff didn't have to courtesy to ask they just handed me take out. It will be better if they can be polite and more welcoming. The takeout box was also greasy and drity.

i asked for mild and the yellow peppers were super spicy! Do not go here if u don't want to have pain!

Sam is amazing!! We ordered a group lunch and she was very diligent with the order. So happy with her service.

I'm officially addicted to Osmow's shawarma. It's the perfect blend of spices and freshness. Also, big shoutout to their staff—always so welcoming and efficient.

Update: Over the last 2 weeks I have thrown about 5 sandwiches in the garbage. Looks like they heat the chicken from last night or last week I don’t know in the water. So it should never be called shawarma. I still appreciate the customer service but honestly the food quality is garbage. Management ... should do something about the food I recently visited Osmow's Shawarma restaurant and had a wonderful experience. The food was delicious and authentic, the shawarma wrap was packed with flavor and the chicken was cooked to perfection. The atmosphere was lively and the staff was friendly and accommodating. However, I did take note that there did not seem to be any Middle Eastern people working at the restaurant. While it is not a requirement for employees to be from the same cultural background as the cuisine they serve, it can be helpful for authenticity and cultural understanding in the preparation of the food. Nevertheless, this did not affect the quality of my meal and overall experience. In conclusion, I highly recommend Osmow's Shawarma for its delicious food and enjoyable atmosphere Read more